Ancient Service Inc

Monika 

on Google

2 weeks ago

Ben was excellent from start to finish. He was always on time, very polite, and professional. The repair required a few visits, and each time he showed genuine dedication to getting the issue fully resolved. He took the time to carefully diagnose the problem and made sure everything was working perfectly before wrapping up. I really appreciated his respectful attitude and attention to detail. Highly recommend him if you’re looking for a trustworthy and reliable appliance technician. 

amber romero 

on Google

6 months ago

Worst place ever, thinking about suing than and AHS. Maybe we can all do a group lawsuit!!! Same experience but my washer 6th time you have come to fix my washer, 6 times had to take off work. Going to laundromat for months!!!! The last time yesterday you said it was fixed and my house is flooded again for a second time. I need to speak to someone now and this needs to be resolved!! This is the most horrible ridiculous customer service experience ever!!! Every part is the wrong part. This started in JULY! 

Suzzy Que 

on Google

6 days ago

I work with a builder and we have Electrolux products in our home. I have had nothing but negative experiences with one of their service companies- Guinco. Guinco is argumentative takes hours do diagnose the issue and doesn't ever want to fix the problem. The service tech Ben from Ancient Service did a great job. Ben arrived in the service time frame, was very polite and respectful. He diagnosed the problem and fixed it within 30 minutes. I've referred him and Ancient Service to the other customer care reps on my team to h... read more

David Feinberg 

on Google

a month ago

Took two weeks to get a part in. Technician apparently didn’t know how to use a gas torch as we had carbon soot all over our furniture. No return calls from their company after we have sent several pictures of the soot. And called 5x. Thinking they would have a cleaning service come to our home. Never use this company. Service was selected by our home warranty American Home Shield which we do not recommend either. 

Abbi C 

on Google

a month ago

This company was dispatched to us via our appliance protection plan. Tech came in, told us that the dryer drum was bent, which was the reason for the scraping sound. Not sure what he did but there was less of a scraping sound when he left. He did not bother to figure out why there were loose screws or how he could completely alleviate the scraping sound or why the dryer was not completely drying clothes. Zero follow up afterwards. I ended up filing another claim within days of this appointment to get the dryer fixed- ended... read more