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Andreea Arsene-Weeks, MD

2.9
  • Family Practice
  • Orlando, FL
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About this business

HealthcareFamily PracticeMedical Centers

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 180,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH). For more information, visit www.optum.com. 

Location details

810 Lucerne Terrace, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.928 reviews
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Me M.'s profile image
Me M. 
2 years ago

A doctor is usually only as good as their staff. Since you have to deal with the staff more often to get things done properly. Horribly run office. Staff here is unprofessional to say the least. Manager Brandy is also totally ok with her unprofessional staff. So there is no checks on their behavior when they're being allowed to behave the way they do. Never got to see the doctor because making the appt was a hassle, and then when I went in after speaking to the manager twice that there would be no problem. Staff wouldn't tak... read more

Robin M.'s profile image
Robin M. 
2 years ago

I have never had to wait on hold so long to set up an appt. The receptionist, Clara, that answered on 6/21/21 put me on hold for over 15 minutes, she couldn’t find me in the system and was extremely RUDE. When she asked me what day I wanted I asked her to give me within a time range because I work. The dr didn’t even have appts open for a month, you would think she would of at least said that. So much of a time waster. It’s really a shame that she is the first impression. I hope this isn’t an indicator of what is to come. I ... read more

Business response:

Hello Robin, Thanks for reaching out to us. We are disappointed to hear that you had a negative experience. To speak with someone on our team regarding your concerns, please call 1 (800) 966-2811. We will be sure to share your feedback with our team. Thanks, Optum Team 

Frequently asked questions about Andreea Arsene-Weeks, MD

How is Andreea Arsene-Weeks, MD rated?

Andreea Arsene-Weeks, MD has a 2.9 star rating with 28 reviews. 

When is Andreea Arsene-Weeks, MD open?

Andreea Arsene-Weeks, MD is closed now. It will open tomorrow at 8:00 a.m. 

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