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Veterinary Clinics & HospitalsVeterinarians
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsThe process was so smooth. The Dr laid out our options. They sent us home with clear aftercare instructions and she is doing FANTASTIC!
Business response:
Thank you, Kendra! We are happy that you and Stripes had such a great experience with us and that she is doing so well!
Even though our story ended with heartbreak and having to make the tough decision to euthanize our young cat, I could not be more thankful to the staff for making sure my cat had every possible opportunity. My 14 month old sweet kitty Zeus fell ill and was incredibly lethargic and lost all color to the point of white translucency in his gums, pads of his feet and toes, and even his beautiful pink nose. He was admitted quickly and efficiently as appropriate and received immediate care and was hospitalized receiving a blood t... read more
Business response:
Shelly, We are so sorry for the loss of your boy, Zeus. It is never an easy decision to make, but we are glad that we could provide you with some small comfort in knowing you were making the best decision for him. Thank you for the kind words you had for Dr. Longcore and our staff. I will be sure to share them with everyone who worked with Zeus.
The staff are excellent. treat you as a family and your pet as well. It is place where they treat you very proffesional, with a lot of care for you and your pet. Glad I was able to take my pet there
Business response:
Thank you Carlos! We loved caring for Bobbi, he is the sweetest pup. Take care!
AEH took very good care of my Norris after he swallowed a half of a cob of corn!! 🌽😬 I registered online and waited for my turn to bring him in so they could check him out. They induced vomiting so that he would hopefully get it out himself before other measures would need to be taken. He was able to get it back up!! The staff was absolutely amazing, friendly, helpful, and loved on my pups!! So grateful that this facility is a 24 hour operation and put me at ease while I was waiting for him. Thank You AEH!!! 💜🐾💜🐾
Business response:
Thank you Amber! We absolutely adore Norris, such a sweet, happy boy! We will be sure to pass on your kind words to the staff that worked with you and Norris during his stay. Take care!
Our 8 month old lab was hit by a car. They stabilized him and provided EXCELLENT care until we were able to get him in for surgery at MSU. Their staff is patient, thorough, and very caring and compassionate. They were amazing at providing updates at all hours, keeping us aware of next steps and even checked in after discharge to see how Zeke was doing. I’m so thankful for them!
Business response:
Thank you for sharing your experience Nicole! Such a scary situation, it is great to know we were able to provided comfort for you and Zeke while he waited for surgery. Please keep us posted on his recovery!
Where to begin … my senior cat experienced urinary issues (1st illness for him ever) last week and AEH was positively amazing. The staff was calm, attentive, understanding … I can’t say enough good things about them!!! The communication chat is fabulous for keeping updated and asking questions. Unfortunately he did have to go back a couple of additional times but I knew he was well taken care of. He’s back home, fingers crossed 🤞🏻, for good this time. Thank you AEH for everything you do for our fur babies!!!
Business response:
Thank you Melissa! It is great to hear that we provided excellent comfort, care and communication for you and Zoom while he was at AEH! Please let us know if there is anything else we can do for you or Zoom.
They got our sweet girls sugar back up after she had a seizure caused by her sugar being too low. So thankful for all their help to get her back to her normal sassy self! She was very well cared for while she was there & really eased my nerves to receive photos of her throughout the day from them! Awesome with updates and loved that I could text for a quick update as well!
Business response:
Thank you for taking the time to share your experience, it is truly appreciated! We are so glad you found AEH to be a caring and trusted place to leave your furry family member. Take care!
Very fast response time and saved my dog with bloats life. Frequent updates and very communicative. 10/10!!
Business response:
Thank you Amy! Brody was the best boy for us, we are so glad he is back home recovering with his amazing family!
Every one was polite and helpful. My dog and puppies were very well taken care of! I’m very thankful.
Business response:
Thank you Sandra! We hope Lucy and her pups are doing well at home. Please reach out to us if they need anything or with any questions.
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,845 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.