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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.44,743 reviews
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Tiffany Seeger's profile image
Tiffany Seeger 
recommend  Recommended
3 years ago

We took our pup in Wednesday night after he’d been throwing up a ton and not eating, and the staff was SO friendly and kind in what was a very scary situation for us as first time pet parents. They sent us home with some anti nausea meds after doing some X-rays and not seeing anything too crazy but unfortunately his tummy issues got worse but from the other end… so we ended up back in Friday night and they offered a free recheck because it was under 48 hours. They found the issue and gave us antibiotics, probiotics and all t... read more

Business response:

Thank you Tiffany! We loved meeting Totoro and are so glad he is feeling better. Please don't hesitate to reach out if you and Totoro need anything in the future. 

Andria Pitts's profile image
Andria Pitts 
recommend  Recommended
3 years ago

Dr. Brink and the kind staff at AEH save my sweet Jackson! We are all so grateful for the compassionate care he received. Thank you! 

Business response:

Thank you so much, Andria! We hope Jackson is doing well at home! 

Anna Devine's profile image
Anna Devine 
recommend  Recommended
3 years ago

They were able to get my kitty in right away, and offered to keep her overnight because of schedule complications on their end. They got her fixed up in no time and she was right back to her normal self when we got her home. Very friendly staff. Would recommend to anyone in a pinch or unable to get in to their regular vet. 

Kay Griffith's profile image
Kay Griffith 
recommend  Recommended
3 years ago

They communicated with me, answered my questions and were up front about costs for treatment. 

Business response:

Thank you for your review, Kay! 

Micki Beaudry Vandenbosch's profile image
Micki Beaudry Vandenbosch 
recommend  Recommended
3 years ago

Very friendly staff seemed to truly care about my French Bulldog Belle . I feel they did great with my girl and didn’t go and run a lot of unnecessary test to make more money . Very reasonably priced. Would definitely recommend them to everyone I know . Thank you AEH 🐶❤️ 

Business response:

Thank you for your kind review, Micki! We appreciate the feedback and are so happy to hear you had a good experience! Take care and give Belle our love! 

Liv Grover's profile image
Liv Grover 
recommend  Recommended
3 years ago

amazing experience! I wish I could give more than 5 stars. I wanted to tell everyone at Animal Emergency Hospital that I appreciate everything you did for my sugar glider Pedro. Given the circumstances, we had a 100% great experience when it came down to customer service and care. I also wanted to give a huge thank you for the card and wildflower seeds. It means a lot to Chantz, myself and the other gliders from Pedro's colony. ♡ 

Business response:

Thank you so much for your kind words, Alivia. We are so sorry that you lost Pedro, he was clearly well-loved. You are such a wonderful pet parent, and we hope you can look back fondly on all of the sweet memories with him to help you through the difficult times. Thank you for taking the time to share your experience. Please take care and let us know if you need anything.  

Martha Adelsburg's profile image
Martha Adelsburg 
recommend  Recommended
3 years ago

Everyone was so compassionate and caring. I took my cat Ginger for a broken leg. My cat was seen long before my estimated time even though my cat was stable and not bleeding. I definitely would recommend for any emergency 

Business response:

Thank you for your kind words, Martha! We sincerely hope that sweet Ginger is doing well at home. Please let us know if you need anything! 

Stephanie Post's profile image
Stephanie Post 
recommend  Recommended
3 years ago

I just had my first severe medical emergency for my 12 year old dog, Hank, and this was the only place open to take him to in the middle of the night and I could not be happier. Every single staff member I encountered, texted, or talked with on the phone were EXTREMELY kind and helpful. All of these folks are angels, every single one of them, and I am forever thankful for the care, compassion, and knowledge of them all. Thank you, from the bottom of my heart, for saving my fur baby and providing him with the absolute bes... read more

Business response:

Stephanie, thank you for taking the time to write such a kind and positive review. We are so pleased to know that we delivered for you and Hank during a time of need. He is a very sweet boy and he's very lucky to have you! We have such a special team and are thankful every day for the effort and compassionate care to treat our furry friends as family members. Thank you again for taking the time to touch our team positively and we wish you both the best! 

Susan Clare's profile image
Susan Clare 
recommend  Recommended
3 years ago

The check in was easy, service was friendly, but more importantly thorough, and accurate. Best Animal hospital in town, and cost effective for an emergency service. 

Business response:

Thank you, Susan! We really appreciate it! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,743 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.