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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,843 reviews
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Sarah Kramer's profile image
Sarah Kramer 
recommend  Recommended
3 years ago

Great experience with AEH (again). The staff was amazing, starting with the staff that answered the doorbell, answered phones, text updates and the 2 Vets I worked with were knowledgeable and explained everything! I didn't feel rushed on the phone with questions. I even got photos sent to me, which helped put my mind at ease. My little Joey was there for 2 days, and I know he was well taken care of and showered with love. Treatment plan was well explained. pricing was super reasonable, considering round the clock care. AEH ... read more

Business response:

Sarah, thank you for your kind words, they mean so much to all of us at AEH! Joey was the sweetest little pup and we loved having him here. Give him some kisses from all of us! 

Alycia Marie's profile image
Alycia Marie 
recommend  Recommended
3 years ago

they took care of my baby nova while she wasn’t feeling the best & diagnosed with parvo. they kept me updated & made me feel secure! 

Business response:

Thank you for sharing your experience, Lyci! We were so happy to help Nova! 

Jennifer Gustafson-Stephenson's profile image
Jennifer Gustafson-Stephenson 
recommend  Recommended
3 years ago

the staff did a great job communicating the process and evaluating my cattle dog/blue heeler who had gotten into trouble eating parts of a toy. she had a blockage that she ended up passing once she arrived but they did a great job checking her over to make sure she was clear of more parts. worth every penny for the peace of mind. would trust them anytime with any of my pets. 

Business response:

Thank you so much, Jennifer. We are very happy that we were able to care for your pet and offer you peace of mind. Please take care!  

Shelby McDonald's profile image
Shelby McDonald 
recommend  Recommended
3 years ago

I highly recommend Animal Emergency Hospital. They took such great care of my Maggie. They answered all of my questions, sent me updates and pictures often and made me feel very comfortable with leaving my puppy there, knowing she was going in for a very serious/life threatening surgery. 10/10 Thank you all so much!♡ 

Business response:

Thank you, Shelby! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :) We hope Maggie is doing very well at home! 

Rachel Rn's profile image
Rachel Rn 
recommend  Recommended
3 years ago

They took my dogs condition seriously when no other emergency vet would!! They performed same day surgery, gave me very detailed options and kept me informed during the whole time she was there. We couldn’t be happier or more thankful with the care she received! We had to drive an hour to get there when MSU refused to treat her but it was worth the drive!! 

Business response:

Thank you for the kind review Rachel, we appreciate you! Baby was the best patient and we are so glad we were able to help you both. 

Tab Wesley's profile image
Tab Wesley 
recommend  Recommended
3 years ago

Friendly staff, communication throughout my puppies visit, knowledgeable. Saved her life!! Thank you!! Yeti’s mom 

Business response:

We are so happy we were able to help Yeti, she is a total sweetheart! We loved having her here but we are grateful she is back home where she belongs. Thank you for the review, please reach out if you and Yeti need anything else.  

Sandra Reno's profile image
Sandra Reno 
recommend  Recommended
3 years ago

Friendly, compassionate, good communication throughout the process and great care. 

Business response:

Thank you for your kind words, Sandra! 

Kaj Langlois's profile image
Kaj Langlois 
recommend  Recommended
3 years ago

My retriever got stung in the face by some bees. They took great care of here. Friendly staff. 

Business response:

Thank you for your kind review, Kaj! We love what we do and we are so glad to be here for you and Journey. Please give her our love! 

Gail Genna Pulaski's profile image
Gail Genna Pulaski 
recommend  Recommended
3 years ago

We had good experience. They kept us informed through the whole process. We have our boy because the staff there. Thank you. Brody's Mom. 

Business response:

Thank you Gail! We loved caring for Brody, he is such a sweetie. Give him some kisses from us! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,843 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.