This profile has been claimed by the business owner or representative.
Veterinary Clinics & HospitalsVeterinarians
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsWe have been here twice. First to help us with our dog Rocky who was sick and ended up passing away. Next was last night when our other dog had a bad reaction to a shot. They were packed with pets but thru for us in and took care of Noah. These folks were great to us. Kind, compassionate and just big hearted people. Wish I could hug them all for what they have done for both of my dogs. Major thank you to Dr. Wollfe who took care of both dogs. God bless all of you.
Business response:
Thank you for sharing, Jeff! Dr. Wolffe is a wonderful human and doctor, we are so lucky to have her on the team. We will make sure to share your thanks with her. Take care and give Noah our love!
When my own vet would not take my puppy They did. I was a little disappointed with the wait time to even get a apt but once I got her in they were very fast about taking a look at her getting x rays done and sending me on my way. The staff I encountered was super friendly and went above and beyond to help. For ever thankful for them in our time of need!
Business response:
Hi Shelby, thank you for sharing your experience! We are so glad we were her to help our your pup in her time of need! Unfortunately we are in unprecedented times of how many patients we see each day so that wait time is inevitable. However I am glad to hear that we were able to get you in an out in a timely manner and that you had a great experience with our staff!
The veterinarians and staff at Animal Emergency Hospital were very helpful, supportive and friendly. They made a very scary experience for my pet a little bit easier. I was able to call for an update each day and spoke with one of the vets at least once a day. It was very uplifting to receive pictures of my pet each day she was in the hospital. I highly recommend Animal Emergency Hospital should you need to use an Emergency Hospital for your pets.
Business response:
Thank you for sharing your experience, Pam! We truly love what we do and are so glad to be here for you and Chiquita!
I couldn’t have asked for a more supportive and attentive staff/experience through a difficult time. I brought in my 11 year old dachshund, Rouge and I was provided updates and even sent pictures of her while she was there. Thank you for having a caring and genuine staff, it made me feel like she mattered!
Business response:
Thank you, Mike! We love what we do, we love our clients and patients, and we try so hard to give everyone the experience you have had with us. We appreciate you taking the time to share. Take care and please give Rouge our love!
I felt heard by the entire staff! The entire staff was top notch with communication. Kona was taken care of and loved at every step. I would highly recommend this hospital. I was informed with each step and provided all my options and costs. Thank you for such good care!
Business response:
Thank you so much for your kind review, Paula! It really means the world to us. Take care and give Kona our love!
Excellent, friendly, and caring doctors and staff, to their patients and owners., fast and very efficient, tender care for their patients, when time is of the essence... we HIGHLY RECOMMEND them for your pets Emergency needs!!!
Business response:
Thank you for your kind words, Steve! Please give extra love to RJ from us.
It was a very difficult time with my dog and the staff was very pleasant and professional. They made a very difficult situation very compassionate and professional. Kept me informed on everything and in a timely manner, even though it was very busy. I would recommend the service to anyone.
Business response:
Thank you for sharing your positive experience, Tom!
Thank you so much for helping us last night! I'm so glad you got my fur baby in right away. He was in so much pain 😢 all the staff was very friendly and I felt comfortable leaving my baby in your hands. 🐾
Business response:
Thank you for sharing you positive experience, Kara! We are so glad that we were here to help your fur baby!
Friendly, professional staff.
Business response:
Thank you so much!!!
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,911 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.