This profile has been claimed by the business owner or representative.
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsI felt heard by the entire staff! The entire staff was top notch with communication. Kona was taken care of and loved at every step. I would highly recommend this hospital. I was informed with each step and provided all my options and costs. Thank you for such good care!
Business response:
Thank you so much for your kind review, Paula! It really means the world to us. Take care and give Kona our love!
Excellent, friendly, and caring doctors and staff, to their patients and owners., fast and very efficient, tender care for their patients, when time is of the essence... we HIGHLY RECOMMEND them for your pets Emergency needs!!!
Business response:
Thank you for your kind words, Steve! Please give extra love to RJ from us.
It was a very difficult time with my dog and the staff was very pleasant and professional. They made a very difficult situation very compassionate and professional. Kept me informed on everything and in a timely manner, even though it was very busy. I would recommend the service to anyone.
Business response:
Thank you for sharing your positive experience, Tom!
Thank you so much for helping us last night! I'm so glad you got my fur baby in right away. He was in so much pain 😢 all the staff was very friendly and I felt comfortable leaving my baby in your hands. 🐾
Business response:
Thank you for sharing you positive experience, Kara! We are so glad that we were here to help your fur baby!
Friendly, professional staff.
Business response:
Thank you so much!!!
They were very good to Roxy
Business response:
Thank you so much, Tina! Roxy is a sweetheart! We hope that she is feeling better! Give her love from all of us!
Dr. Hudson and the staff took great care of my kitten Peeps when he wasn’t acting himself and we could not get him in to see a local vet. Dr. Hudson called me and went through the options to move forward. Peeps was well taken care of and sent him home with detailed instructions. I can’t thank them enough for all the help!
Business response:
Thank you for your kindness, Julie! We certainly hope that Peeps is improving and is starting to act like the kitten that you love! Give him snuggles from us!
I was delighted with the care that my dog received. I used the online sign-in since I was coming to a distance and wanted to get my place in line secured. The staff was very caring. The doctor went over my options with me, and I made the best choice for my dog and myself. My dog had a severe spinal cord injury, and I choose to go with medical management. The doctor was supportive of my decision and did not push me. She was seen late Wednesday night, and today, Friday, she is up and walking. So glad I did not decide to euthan... read more
Business response:
Yvonne, We are so happy to hear of the progress that sweet Ruby is making! Thank you so much for sharing and for the additional pictures! We can tell that Ruby is being spoiled during her recovery and we wouldn't recommend any other way!
AEH took care of our new puppy, Tucker, after we had only had him for a week. Tucker ended up staying almost a week under their care and required a feeding tube and IV meds/fluids, among other things. While it was horrible not having our new puppy home, I don’t believe that he would’ve made it through the first night had we not brought him in. The staff was professional and even sent some photos of Tucker while he was there (which we SO appreciated - we missed our little guy!). As a medical professional myself, I appreciated... read more
Business response:
Thank you so much, Jessica! We loved Tucker while he was here, but we loved watching him get better and go home with his family even more! He is such a sweetheart and we are so happy to hear how well he is doing! Your review will certainly make the staff who cared for Tucker smile. We wish you both the best!
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,736 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.