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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedThey took good care of my kitty, and that's the most important thing. They also were patient and answered my questions to my satisfaction. Due to the Covid lockdown they must have been very. very busy and I am grateful that they could help my kitty and me.
Animal Emergency Hospital took great care of my dog! Everyone I spoke with was very nice and courteous, and I really appreciated how the doctor explained everything via phone (due to COVID). My dog was better within 24 hours, and that was due to their hard work.
Business response:
Thank you so much for your kind words, Candice. We take great pride in the service we provide! We hope Judge is doing well!
They took exceptional care of my very sick kitty who had to stay almost 24 hrs, during COVID, so I wasn’t able to stay with him. Staff was friendly and called me with updates and next plan of care. I was worried sick he wasn’t going to make it, but they appropriately treated him. Kudos to a staff that works all day & night, during a pandemic, to help care for our fur babies.
Business response:
Thank you, Christine! This means a lot. We love sharing good reviews with our hard-working team. Take care and give Ollie our love!
They took such good care of my dog George. Very affordable services. I was expecting to pay an arm and a leg for veterinary care at 3am.
Business response:
Thank you so much for your review Jacke! We pride ourselves on providing compassionate care at a fair price. We hope George is doing well!
We brought our dog here after he had a run in with a porcupine. The staff was amazing, caring and kept us informed during treatment. They took great care of our sweet boy!
Business response:
Thank you, Louise! Take care and give Sparky our love!
Very friendly personal and informative , It made me feel at ease leaving my little Willow with them ❤
Business response:
Thank you for your kind review, Jeanette! Please give Willow our love!
always amazing. My regular vet was full, I always know I can get my babies seen at AEH and get great care! I've been a client since 1995!
Business response:
Thank you so much for sharing your positive experience, Sue. We value your trust in us with your pets over the years! We hope Archer is doing well!
Took great care of my kitty who nibbled on a poisonous plant (FYI a lily —I had no idea) I could call anytime 24/7. Had COVID rules in place. Gave me a print out of the hourly charting which included what a sweet kitty she is. Lots of TLC and expert medical care. She is back home doing great. Huge Thank You!! I’m alone and she means everything to me.
Business response:
Thank you so much for this kind review, Joyce! We are always happy to hear when we are doing something well. Hopefully you won't need us soon, but if you do, we're here. Take care and give Zoe our love! :)
Due to COVID, it was so hard not being able to be with my dog while he was here! I’m a 20 year old college student supporting him on my own, so needless to say I was very, very stressed out. However, I was so happy with the staff and how supportive and kind they were. They called me after every exam, test, and treatment, even giving me updates on how he was doing everytime. We were so lucky that they were able to get him in, and I would recommend this emergency hospital to anyone! It seems to be the only one in the area, but... read more
Business response:
Thank you so much for your review! We are very happy to hear that you had a good experience! We are all doing our best to still provide the same excellent customer service during these times. Take care and please give Dexter our love!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,843 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.