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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,843 reviews
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Amber Billings's profile image
Amber Billings 
recommend  Recommended
4 years ago

To the staff at Animal Emergency Hospital - Words cannot express how thankful we are for your swift action and for saving Diesel's life - from the amazing staff that took care of our baby during the Covid pandemic when we couldn't be in the room, to all the love you gave him when he had to spend the night in ICU, all the questions you answered and the countless updates on how he was doing really helped put us at ease. He is now on the road to recovery and is the happiest most playful boy ever and is so grateful! Thank you ag... read more

Business response:

Thank you, Amber! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :) 

Rich Burkholder's profile image
Rich Burkholder 
recommend  Recommended
4 years ago

Highly recommended. They were amazing do work with and gave us the gift of an extra day to spend with our dog. Thank you for your care and compassion. 

Anita Williams's profile image
Anita Williams 
recommend  Recommended
4 years ago

Very pleased with the care and compassion that was given to Shyloh while she was in their care. Dr. Magolan was great and she was very thorough explaining everything. The Staff, 1st and 2nd shift's were wonderful. 

Business response:

Thank you for sharing your positive experience, Anita! We are happy to hear that you had a great experience. We will pass your kind words along to Dr. Magolan and the staff. Take care! 

Debra Scott's profile image
Debra Scott 
recommend  Recommended
4 years ago

We have, unfortunately, needed their services several times for our animals when they became sick. Each time the staff have been professional, caring and committed to finding the root cause of the problem and making the right care plan. We are thankful to have this resource in our community. 

Business response:

Thank you so much for your positive review and kind words, Debra! 

Heather Upton's profile image
Heather Upton 
recommend  Recommended
4 years ago

My baby needed emergency surgery Friday and they loved her so much. Every call they told me how wonderful she was!❤️ Not to mention surgery went awesome and she's healing amazing! Oh and they're 40 minutes from our home, well worth the drive. 

Business response:

Thank you for your kind review, Heather! We absolutely adore Hella and are so happy to hear that she is doing well! Take care and please give her our love. 

Jen Evans's profile image
Jen Evans 
recommend  Recommended
4 years ago

Our cat got into some toxic meds and needed emergency care and we are SO thankful that we took him here! The staff was always available to give us updates even while they were busy. One worker even sent us photos of him to comfort us as he was there for 2.5 days with no allowed visits due to COVID. They listened to our concerns, answered our questions, and always kept us in the loop of what was going on. The staff truly went above and beyond and saved our cat’s life. He is now home, safe and doing absolutely amazing. We are ... read more

Business response:

Thank you so much! We appreciate the feedback and are so happy to hear you had a good experience! Take care and please give our love to Kylo. 

Tamara Simonelli's profile image
Tamara Simonelli 
recommend  Recommended
4 years ago

very friendly & very helpful 

Business response:

Thank you, Tamara! 

Kacee Boersma's profile image
Kacee Boersma 
recommend  Recommended
4 years ago

Yesterday was easily the worst day of my life. My poor yorkie was attacked by another dog in our back yard. From the moment I called this hospital, frantic and sobbing, they gave me comfort. The world is different right now due to COVID-19 but that did not change the care Toby received. They had to remove my baby’s eye, and they were supportive and communicative every step of the way. Dr. Keizer was amazing. I’m so thankful for her and her amazing team! I cannot thank you all enough for taking such great care of my baby boy!... read more

Business response:

Thank you so much, Kacee! We are so happy to hear you had a good experience during a stressful time. Hopefully you won't need us any time soon, but if you do, we are always here. Take care! 

Lennie Stroven Kawka's profile image
Lennie Stroven Kawka 
recommend  Recommended
4 years ago

Took amazing care of our Tipper..always stayed in contact with us and kept us informed what they were doing. Thank you so much❤❤ 

Business response:

Thank you so much for sharing your positive experience! We hope Tipper is doing well! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,843 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.