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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,905 reviews
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Mike VanLoon's profile image
Mike VanLoon 
recommend  Recommended
5 years ago

Staff was friendly and took the time to explain everything thoroughly. My dog was treated quickly and is doing great! 

Business response:

Thank you for sharing your experience, Mike! We are so grateful for positive feedback. Take care and pass our love on to Lynn! 

Jennifer Lee's profile image
Jennifer Lee 
recommend  Recommended
5 years ago

Our 10 month old Aussiedoodle got into my pill bottles and ate a lethal amount of blow blood pressure medication. Based on the information from the ASPCA and the doctors there, we were told that she had a high probability of passing away without the right treatment. It’s not cheap to save a pet, but they gave us a very detailed treatment plan and confidence that if we followed it she had a good chance. They didn’t offer any unrealistic promises but gave us facts and options. Before leaving our puppy was lethargic, had less t... read more

Business response:

Thank you, Jennifer! We appreciate your kindness and your willingness to share your experience. Olivia is such a beautiful girl and we are so happy to hear she is doing better! Please pass our love on to her. Take care, and hopefully we won't need to see you soon. :) 

Allie Jo VanderLind's profile image
Allie Jo VanderLind 
recommend  Recommended
5 years ago

A couple months ago my dog Grace had a surgical complication from her spay. Everyone there treated us like family as we rushed there in the middle of the night they made my baby girl feel safe and loved. I cannot thank them enough for taking care of Grace! I would definitely return if another emergency arises( God forbid) 

Business response:

Thank you so much, Allie! We are so happy to hear you had a good experience during a stressful time. Hopefully you won't need us any time soon, but if you do, we are always here. Take care! 

Keith J King's profile image
Keith J King 
recommend  Recommended
5 years ago

My experience her was excellent and would highly recommend if your pet is in need of medical attention. Me and Bentley (family dog) had to visit them this past Sunday when he blew out his ACL. We went at 11pm at night, the service and care were top notch! Kaitlyn explained everything well and treated Bentley so well. We visited our regular vet on Monday and the xrays and notes were already there from our Sunday visit with AEH. They have called us at least 3 times to follow up on his status which shows their dedication a... read more

Business response:

Thank you, Keith! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share and will pass your kind words along to Kaitlyn and the team. Take care and pass our love on to Bentley! 

Zach Leggett's profile image
Zach Leggett 
recommend  Recommended
5 years ago

I had to make the toughest decision of my life there, thankfully all the staff I encountered were all so sweet and kind to both myself and my beagle Benny. While it's so sad I had to send him over the rainbow bridge I'm glad he got to go in the care of such sweet people. 

Business response:

Thank you, Zach. It is always so hard to say goodbye to our furry family members and we try to make things as smooth as possible. We will be thinking about you. 

Cary Porter Malaski's profile image
Cary Porter Malaski 
recommend  Recommended
5 years ago

We recently rushed our dog Pete in after he ingested a toxic amount of mouse poison. They took him right back and within minutes had him throwing up everything in his stomach. We're so grateful to Dr. Wolfiss and the vet techs who were professional, knowledgable, and worked extremely fast to ensure that Pete was going to be ok. It's been a week and he's doing great, showing no signs of ever eating the poison (silly dog! 😱) Thank you AEH! 

Business response:

Thank you for the kind words, Cary. We are so happy to hear that Pete is doing well! Your sweet review will be passed on to the whole team...it really lifts us up when someone is as grateful as you are. Take care and pass our love on to Pete! 

Brandy Nicole Skantze's profile image
Brandy Nicole Skantze 
recommend  Recommended
5 years ago

My puppy got really sick, really fast. The friendly staff made it easier for me to leave her there. They answered my *many* phone calls and were always so kind and patient with me. Little Raleigh is doing great and I know it’s because of the amazing care she got at AEH! 

Business response:

Hi Brandy, we appreciate your kind words and are so happy to hear that Raleigh is doing well. She is such a beautiful girl! Hopefully you won't need us any time soon, but if you do, we are always here. Take care and pass our love on to Raleigh! 

Kathy Dunmore's profile image
Kathy Dunmore 
recommend  Recommended
5 years ago

Our 13 year old dog had become disabled after a distemper vaccination by our local vet and had not eaten or drank anything for 2 days. We brought him in on Sunday and he was unable to walk or stand up on his own. The staff took him in immediately and gave him I.V. to re-hydrate him and gave him medications to alleviate his discomfort. We left him overnight and were able to pick him up the next day and he was walking eating and drinking on his own. We couldn't be happier and highly recommend the Animal Emergency Hospital and ... read more

Business response:

Thank you so much, Kathy! We appreciate your feedback and are so happy to hear that you had a good experience. No one is ever expecting to take their pet to any ER, but we try to make it the best possible experience in the worst possible moment. Take care, and hopefully we won't have to see you again soon. :) 

Jessica Shuck's profile image
Jessica Shuck 
recommend  Recommended
5 years ago

We had to take our dog in after he was hit by car. They gave us our options but they were supportive of our decision to say goodbye. Dr. Brink was right when she told me I wouldn’t remember much of that traumatic night but I do remember their kindness and compassion. We were given all the time we needed and there was no pressure with anything. They seem to really care about animals and their people. 

Business response:

Thank you, Jessica. It is always so hard to say goodbye to our furry family members, and we try to make things as smooth as possible. We will be thinking about you. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,905 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.