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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,846 reviews
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Jay Angus's profile image
Jay Angus 
recommend  Recommended
2 years ago

Monday our 9month old Silver Lab Airie was in pain with a previous injury to his front left leg. He would not stop wining and we couldn't relieve him. So we took him to AEH Byron Center. We were greeted at the door and given a couple options to consider. They brought him in the back and we were asked to fill out the registration using the mobile check-in. Normally this is done before you go to the Hospital, but we didn't get turned away. They really wanted to help. Airie was examined and given a good pain killer so ... read more

Business response:

Thank you Jay for the recommendation and the kind words. We truly love what we do and are so glad we were able to help you and Airie. We hope he continues to recover well!  

Kirstin Case Damstra's profile image
Kirstin Case Damstra 
recommend  Recommended
2 years ago

Brought my cat in late on a weeknight due to urinary blockage. This was by far the best experience I’ve ever had with an emergency vet visit. Sign in was easy on my phone from the parking lot. Was called in after maybe a five minute wait. They brought my cat back, verified the blockage, catheterized him, and told me I could wait at home for contact. My cat spent two nights there. He had proteins blocking his urinary tract which were cleared, tests were run, and he was treated. They had to observe 24-36 hrs to make sure the... read more

Business response:

Kirstin, we are so glad that you had a positive experience with us and are thankful for your kind recommendation! We hope Mocho is continuing to recover and feel better. Take care and give Mocho our love! 

Mendee Sara's profile image
Mendee Sara 
recommend  Recommended
2 years ago

The people were amazing as always!! 

Business response:

Mendee, thank you for recommending us!  

Laura Sullivan's profile image
Laura Sullivan 
recommend  Recommended
2 years ago

Charlie is feeling better and on the road to recovery. Thank you for caring for my sweet girl. 

Andrea Inostroza's profile image
Andrea Inostroza 
recommend  Recommended
2 years ago

Excellent! My Bruno was very loved for 48 hrs. 

Business response:

Thank you, Andrea! Bruno is such a good boy, we hope he is feeling better! 

Colleen Douglas Pulsifer's profile image
Colleen Douglas Pulsifer 
recommend  Recommended
2 years ago

Very kind and courteous staff that kept us very well informed of everything going on, giving us several calls. We are so happy we took our girl in. She is no longer in pain and a happy cat again. 

Business response:

Colleen, we are so happy your sweet kitty is feeling better! Thank you for acknowledging our exceptional team. This means a lot to us! Please don't hesitate to reach out with any questions or concerns.  

Ashley O'Neal's profile image
Ashley O'Neal 
recommend  Recommended
2 years ago

I had to take my 11 month old Boxer in for emergency surgery on a Saturday. The entire staff was very kind and considerate, and they kept me well informed over her two day visit. Discharge went very well, and Dr. Leonard was thoughtful, patient, and took excellent care of our puppy. 

Business response:

Ashley, we appreciate your kind feedback regarding our approach and communication. Our team works so hard to provide the best medical care in a time of need. Magnolia was such a sweet puppy, and we hope she is feeling better. Please know we are always here if you need anything. Thank you again for taking the time to touch our team positively during these unprecedented times! Take Care! 

Christine Romanosky's profile image
Christine Romanosky 
recommend  Recommended
2 years ago

I had to bring my sweet Charlie boy in due to a urinary blockage. They got started on him right away as he was on critical condition. They kept in contact with me about his care and when I would text to ask how he was doing they got back to me as soon as they could. Thank you for saving my sweet boy's life!!! 

Julie McIntosh's profile image
Julie McIntosh 
recommend  Recommended
2 years ago

We ended needing to put my cat down. The staff were all very nice and respectful during the process. Gave me time to discuss options w my family. They understood how hard it was for us. Highly recommend. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,846 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.