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Arbor Terrace Decatur

4.6

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Location details

425 Winn Way, Decatur, GA, 30030, United States

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4.664 reviews
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R. A.'s profile image
R. A. 
rating
5 months ago

This is a great senior living community, with a warm and welcoming atmosphere and staff. 

Business response:

Thank you for your kind review! We’re so glad you experienced our warm, welcoming atmosphere and caring team. We truly appreciate you taking the time to share. 

Renee R.'s profile image
Renee R. 
rating
7 years ago

Staff is very caring and polite. Mommy is very comfortable there and I am comfortable knowing that she is surrounded by kind hearts 

Business response:

Thank you for the wonderful review! We enjoy your family very much :) 

Cindy B.'s profile image
Cindy B. 
rating
13 years ago

My Mom has lived at Arbor Terrace Decatur for almost a year now and we could not be happier. Every staff member I have met has been delightful and attentive. There is a wall of portraits showing only staff who have worked there for at least 8 years. I'd say there are at least 30 photos. Staff at AT go out of there way to make sure my Mom is safe and happy. The activities are fun and designed to help those with memory loss retain cognitive function. The food is nourishing and delicious. We sing the praises of Arbor Terrace t... read more

Stacey R.'s profile image
Stacey R. 
rating
3 months ago

I placed my father in assisted living here and he was there for almost 2 years. The first few months were OK but it's steadily declined from that point forward. They did not care for my father. They pretty much left him in his room to rot. The food is almost an edible as I had to order him DoorDash, at least five times a week, hire outside care to come in for 10 hours a week because he was just not getting any attention. The head nurse Angie blames her staff for all of her inadequacies, and David the director does not listen... read more

Business response:

Thank you for sharing your feedback. We take all concerns seriously and strive to provide the best care for our residents. We encourage you to reach out to our Vice President of Operations, Rose Cleveland, at 802-989-6500 to discuss your experience further and address the issues you’ve raised. We value your input and are committed to improving where necessary. 

Frequently asked questions about Arbor Terrace Decatur

How is Arbor Terrace Decatur rated?

Arbor Terrace Decatur has a 4.6 star rating with 64 reviews. 

When is Arbor Terrace Decatur open?

Arbor Terrace Decatur is open now. It is open 24/7.