Arhaus

Marc Romero 

on Google

5 months ago

Really great selection of items in the rustic high-end tendency. The staff is great, I met Ari who was super helpful to get an understanding of the brand and products. Will recommend to my clients! 

Lisa Rivard 

on Google

2 months ago

I am leaving a review not so much for Arhaus but for an associate that I had the pleasure of working with, Ari Arisoy. I had a coffee table delivered that was much different than the sample and specs that I had seen in the store. It is unfair to assume a buyer will just accept such a different color or style. It arrived and I wanted to send it back. I almost cannot express in words the amount of care and professionalism that Ari has. He did everything possible to facilitate a return, order an item unrelated to help cover cos... read more

Matthew Neel 

on Google

2 months ago

I had the absolute pleasure of working with Patty Brunham at Arhaus Furniture, and I can honestly say that she provided the best customer service experience I've had in a long time! From the moment I walked into the store, Patty was warm, welcoming, and attentive, making sure I felt comfortable while I explored my options. Patty's expertise and knowledge of the furniture pieces were impressive—she listened carefully to my needs and helped me find exactly what I was looking for, offering insightful suggestions along the way.... read more

Knox Ridley 

on Google

4 weeks ago

We spent ~$40,000 on a relatively large order, which included upwards of 20 items. They came to our house and helped us design the look. However, once the sale was done, we never heard from them again. It was our job to keep thorough records on items delivered, items returned, items that arrived broken; they would not help us with mailing these items back, and we had to do further follow ups to find out that we were not credited for items returned. This store is sloppy and lazy, and it comes across as crooked. The kicker is ... read more

Trish Hoyt 

on Google

2 months ago

It has taken me over 3 weeks to get pillow covers delivered post purchase - still waiting! When I ask for an email with the tracking of shipment, the sales person doesn’t have an answer?? We had purchased many furniture items years ago, but I believe this business is now disorganized and doesn’t use current POS software for their clients needs in current times. I won’t buy from Arhaus again, for our newer home build.