Arhaus

Peace People 

on Google

a year ago

Arhaus is an exceptional brand on all levels. Unique styling, modern yet traditional influences from around the world. Sam was a wonderful designer that helped and the rest of the team went above and beyond to welcome us. They were attentive, knowledgeable and so helpful making the process seamless. I am so happy with my Paletta coffee table it makes the whole room! Arhaus is a great addition to Old Orchard. Now I don’t have to travel to Oakbrook anymore. Thank you so much, highly recommended. 

Daniel M 

on Google

4 weeks ago

The sales person ensured us that the warranty will cover accidental stains yet, here we are fighting with a warranty company who is extremely rude and clearly finding a way out of fixing the damage. After less than a year….our 5 year warranty no longer exists because they denied the first claim. Arhaus needs to do better with who they choose to warranty there tables. They push it as “worry free” but you should definitely worry and either skip it entirely or choose to shop somewhere else. While I originally thought Arhaus w... read more

Jack Piers 

on Google

2 months ago

This location is so unpleasant to shop in. I don't know what crazy commission rules they have but the sales associates are SO territorial. We've been filling our new house in the past 2 years so we've been shopping at RH, C&B, CB2, PB, etc and none of these places are like this Arhaus location. Whichever SA marks you the moment you walk in, they stalk you the entire time you're in the store- even when we politely say we're just browsing and we will ask for help when we need it. They're always like 6 feet away and it makes me... read more

James Akmakjian 

on Google

7 months ago

We purchased a table and 6 chairs on September 17th. We were told the item was on back order and could expect an 8-10 week turn around time. Our sales person was Jorge. He wasn’t upfront about this delay; it wasn’t until I already checked out and made my purchase that I was informed of the back order. We’re 12 weeks out and I still don’t have the table. I’ve tried calling multiple times, and was told that it was sitting in their warehouse in Ohio and that it should be in the next day. This song and dance has been going on fo... read more

I’m Outgolfn 

on Google

8 months ago

I would give them no stars if I could. There are to many other furniture stores around to waste your money at Arhaus. I can’t think of a worse furniture buying experience. The order was over a month late (almost 3 months). To make it worse, my sales person, Julia Murphy, lied to me multiple times and never returned a phone call no matter how many times she said she would.