Asda Gosforth Superstore

Distorted Echo 

on Google

4 weeks ago

1. The security at Asda Gosforth needs a reality check. You’re not the gestapos or the police so stop acting like it when someone accidentally goes the wrong way with a trolly when you have kids with this stores strange one way in/out door system. Disgusting behaviour from the security guard on the door with their strange Covid like one way system. I’ll be reporting this to Asda management. 2. Never any checkouts open. An obsession with FORCING customers to use self service checkouts which are anything but. Open some actual... read more

SMC “TheOutsider55” 

on Google

11 months ago

We used to shop regularly at Asda Gosforth when we lived a bit closer and the kids were at local schools so this was the first time we’d been in quite a while since moving. The whole store has really gone downhill. Outside areas are poorly maintained and litter strewn. Inside is drab and the state of the aisles and shelves quite shocking. Low stock levels are common these days in most supermarkets but no excuse for such untidiness. Made for a very unpleasant shopping experience. Staff used to be friendly and upbeat. Don’t kn... read more

John Melvin 

on Google

6 days ago

Hi Why oh why are goods being moved around My wife and I are in our late 80s walking up and down the isles is an effort after a while, We give up on occasions. CASH TILL 11 there are some repairs done to the food slider. If this is the standard of your maintenance engineers they should be ashamed. I have mentioned this quite a few times over the last 2 years to staff in shirts and clipboards One "fix" was dangerous " H&S so it was repaired with some sticky tape. I see this one has been removed. You can tell the holes ar... read more

Carl Brown 

on Google

4 months ago

Asda messed up my online order and delivered less than what I paid for. I returned the delivered products to store where I was ensured of a full refund by David the online orders team. I was only ever given half and I'm still £52 down a month later. They're trying to say I'm keeping products and haven't returned all that was delivered which is a lie. I have told them I want this properly investigated and have all the ring doorbell footage downloaded which shows the quantity of units delivered to my dad on the day. Ever since... read more

K SL 

on Google

3 months ago

The staff are lovely! But the store itself has really gone downhill, lots of empty shelves and the stock range isn't great. Usually an excessively long wait at the kiosk or for parcel collection. Pizza counter is hardly ever open. The store is tired and dated and could do with a refresh.