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Ashcroft & Oak Jewelers
- Jewelry
- Buffalo, NY
About this business
Location details
1 Walden Galleria D224, Buffalo, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Recommendedfantastic variety of jewelry that you don't see at your regular Kay's, zales, etc. much better warranties. friendly staff!
Business response:
Hi! Thanks for the compliment, Michelle! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I went here for a specific Bulova watch then another Bulova watch caught my eye and the sales associate gave me a great deal to get them both. Both salesmen that were there were very personable and it was a great experience overall.
My (then fiance) and I went into the store on October 2nd, placed an order for two rings. At the time, we were told it would be 4-5 weeks. We are still waiting. I've called several times, and every time I call we are given a different excuse as to why the rings aren't done. Now, we're being told that the order won't be ready in store until February 18th. Though rest assured, they were quick to accept payment back in October. That aside, all the associates I've spoken with have been very pleasant. But I can't rate the product... read more
Business response:
Hi, Zach. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive! If you would like to discuss this further please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-326-4116 option 1 and then option 6.
Every time I go in there are different sales people. I got my wedding rings sottered together and asked the sales girl to make sure the rings stayed a certain way because that’s the way they fit the best, but she didn’t listen and I’m not happy with the way they look because they don’t fit together the right way.
They do not how to price there things they sell cheap jewlery and they sized my girls ring 3 times and still it waz wrong when i picked it up
My nana went in last week to look at rings. Esther was her sales associate. She was very unprofessional and pushy. Never assume that someone can't afford something. Because of her attitude my nana went to another store.
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.5 star rating with 158 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is closed now. It will open tomorrow at 11:00 a.m.