This profile has been claimed by the business owner or representative.
Ashcroft & Oak Jewelers
- Jewelry
- Lexington, KY
About this business
Location details
3401 Nicholasville Rd, 212, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedI typically don't go to the mall but I happen to pass by and found my Grail watch on the display. Alex was very helpful with showing me a Hamilton x-wind chrono automatic. She was very knowledgeable about the watch and told about the black Friday sale. At first I had to think about it but at the end of the day had to get it. I had a very good experience and would recommend them to my friends.
Business response:
Hi, Ron. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
Recommended10/10. My experience with this jeweler is amazing. They will help you with anything and very respectful to the customers.
Business response:
Hi, Alex. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
RecommendedBeen to other jewelry stores but you all were the best! Joshua made me feel comfortable and actually was down to earth with explaining everything to me. Joshua you are THE MAN!
Business response:
Hi, Djsixx. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
RecommendedYesterday was such a wonderful experience in your store. Staff was super nice and actually took the time to show us several sets of rings. They even listened to a personal story of mine even with tears in my eyes as I told it. They made us feel very welcomed which you don’t get that in a lot of stores . I would highly recommend this place to everyone, whether it be for an engagement ring or an anniversary ring this is the place to go. Absolutely loved the Come as a stranger leave as family experience. Thank you guys so much ... read more
Business response:
Hi, Teresa. We are thrilled to learn that you had a positive experience with us! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
Used car sales lot practices. Avoid, it will save you a lot of disappointments and headaches.
Business response:
Hi, Konstantin. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive! If you would like to discuss this further, please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-829-2600 option 6.
Stay away, sneaky business practices. On top of that my ring did not get here in time for my wedding, was told it would 4-8 weeks. Didn’t even call to tell me it wouldn’t be in in time, if I hadn’t called to check we would have been left without a wedding band.
Business response:
Hi, Joanna. We appreciate your feedback. If you have additional details regarding your experience, do not hesitate to reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-829-2600 option 6. If we can, we would love the chance to resolve any issues.
While I love my engagement ring, I would not consider the financial department and corresponding sales tactics to be representations of an ethical company. Don’t get me wrong, the salesperson went above and beyond to make us feel welcome. And we wouldn’t change our rings. However, what transpired following the initial purchase is why the negative review exists! When my husband and I purchased my engagement ring and our wedding rings, we were told about “in house financing” where we could basically make interest free pa... read more
Business response:
Hi, Brittany. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive! If you would like to discuss this further, please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-829-2600 option 6.
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.9 star rating with 1,010 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is open now. It will close at 8:00 p.m.