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Ashcroft & Oak® Jewelers

4.9

About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

4801 Outer Loop B329, Jefferson Mall, Louisville, KY, 40219, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9369 reviews
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Tina B.'s profile image
Tina B. 
on Birdeye

4 weeks ago

Excellent service by the time I left the store I felt like family there 

Business response:

Hi, Tina. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Yvette N.'s profile image
Yvette N. 
on Birdeye

10 months ago

My husband and I were looking for a new wedding band for our anniversary. We were greeted by Richard and he patiently showed us many different styles of rings . He even polished our old rings. Great customer service and I really enjoyed the candy treat after our sale was complete. Everyone was friendly. I really enjoyed the shopping experience at this location. Ask for Richard he’s the guy !  

Business response:

Hi, Yvette. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Jill M.'s profile image
Jill M. 
on Birdeye

a year ago

Urszula is awesome!!! We followed her from Kay Jewelers!! 

Business response:

Hi, Jill. Thanks for the compliment! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Derby C.'s profile image
Derby C. 
on Birdeye

a year ago

My husband and I went in wanting to replace my exact wedding set since having lost mine and we got more than that. Thanks to Urszula's help we were able to not only able to get almost the exact same ring but upgraded the stone. From the moment we walked in, to the time of check out Urszula made us feel right at home and explained everything to us, and talked us through the whole ordering process and what to expect from now until the time my ring comes in. We will definitely be back and send people to see her, she's AMAZING... read more

Business response:

Hi, Derby. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Frequently asked questions about Ashcroft & Oak® Jewelers

How is Ashcroft & Oak® Jewelers rated?

Ashcroft & Oak® Jewelers has a 4.9 star rating with 369 reviews. 

When is Ashcroft & Oak® Jewelers open?

Ashcroft & Oak® Jewelers is open now. It will close at 8:00 p.m.