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Aspen Dental - Cherry Hill, NJ

4.4
  • Cherry Hill, NJ

About this business

Location details

912 Haddonfield Rd, Cherry Hill, NJ, 08002, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
Thu08:00 a.m. to 5:30 p.m.
Fri08:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.4503 reviews
Michael M.'s profile image
Michael M. 
rating
5 days ago

I came to get established as a new patient and was greeted politely by the receptionist, waited literally 5 minutes and was taken in for ex-rays followed by an examination by both the dentist and the hygienist. I was extremely impressed with the cleanliness of the office, the state-of-the-art equipment and everyone's professionalism. I was provided with a treatment plan, which I was in complete agreement. After my consultation, I met with the office manager where we discussed my insurance. The office manager was extremely he... read more

Yvonne W.'s profile image
Yvonne W. 
rating
2 weeks ago

UPDATE: If you've experienced the same scam, you can report Aspen to the following 3 places which may set in motion CONSEQUENCES for Aspen Dental: Make sure you submit a DETAILED complaint - NAMES of the liars, date, who told you what, the amount you were overcharged, what was vs. was not covered, etc. 1. File a complaint with the NJ attorney general's office for insurance/healthcare fraud! This raises your complaint to the attention of the Atty General (i.e, THE LAWYERS) Link: https://www.njoag.gov/about/divisions-and-... read more

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Tom Q.'s profile image
Tom Q. 
rating
6 months ago

I made an appointment specifically for getting a chipped tooth filled. After arriving and seeing dentist for 5 minutes I'm informed oh we need to schedule another appointment for the procedure. This was just for evaluation the doctor is busy today. And this was from the office manager. So I wasted an entire afternoon. Gas and tolls for nothing They must book 8 appointments an hour. Surprised they don't just have a drive through window. Go to a real local dentist office where you get service 

Business response:

We regret your experience didn't live up to expectations. When schedules allow, offices do make the effort to offer treatment same day, but it’s not always possible. An offices ability to do same day treatment does depend on the number of staff, patients, procedures they have on a given day as well as the treatment needing to be done. -The Customer Service Team 

Mike O.'s profile image
Mike O. 
rating
8 months ago

If I could give zero stars I could. Worst Dentist I have ever been to. I get a cleaning and X-rays done every 6 months and they tell me that I need a deep cleaning that will cost almost 700 dollars with my insurance paying about 100. Absolutely ridiculous, and that they wouldn't give me a regular cleaning because they wouldn't make 700 dollars. Bunch of con artists!!!!!!!!!!!!! Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Peter D.'s profile image
Peter D. 
rating
10 months ago

Avoid Aspen Dental - Unprofessional & Money-Driven I recently moved to the area and scheduled a checkup with Aspen Dental because they had availability. Big mistake. I booked a checkup and a basic cleaning covered by my insurance, but Aspen Dental refused to provide it. Instead, they pushed an unnecessary $1,400 deep cleaning and, when I declined, offered a $600 alternative--but still refused to do the standard cleaning I had scheduled. When I declined their upsell, staff loudly announced "AMA" (Against Medical Advice) in... read more

Business response:

Peter, we are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. 

Frequently asked questions about Aspen Dental - Cherry Hill, NJ

How is Aspen Dental - Cherry Hill, NJ rated?

Aspen Dental - Cherry Hill, NJ has a 4.4 star rating with 503 reviews. 

When is Aspen Dental - Cherry Hill, NJ open?

Aspen Dental - Cherry Hill, NJ is closed now. It will open tomorrow at 8:00 a.m.