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Aspen Dental - Chicago, IL (Fulton Market)

4.5
  • Chicago, IL

About this business

Location details

806 W Fulton Market, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
Sat07:00 a.m. to 2:00 p.m.
SunClosed
4.5243 reviews
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Anna T.'s profile image
Anna T. 
rating
10 months ago

Had a great experience at aspen dental! The space is big, clean and the staff made me feel very comfortable and they were friendly! I felt taken care of and pricing was straight forward. I was told my last dentist I needed to have a root canal procedure, and I went here to get a second opinion. Turns out I just needed a filling. Can't wait to come back! 

Frank N.'s profile image
Frank N. 
rating
a year ago

Dr Kristen Ramirez and the staff at Aspen are excellent!! I was visiting from out of town, and had a loose crown after dining at a fine Chicago restaurant . I was able to make an appointment online for early the very next morning. Check-in is easy, fees are reasonable, the care was expedited and the result perfect. Thank you, Dr Ramirez! You are the bomb!! 

Business response:

Thank you for sharing your experience and praise, Frank. We're very happy the Fulton Market team was able to accommodate you quickly! 

John T.'s profile image
John T. 
rating
a year ago

I had an exam and then Cleaning the staff was amazing. The dentist (Dr R) was very friendly and explained everything. They also had high-tech equipment that made a 3-D image of my mouth. I would highly recommend them. It was nice that they opened at 7 AM also! 

Business response:

Thank you for taking the time to leave a review! Keep on smiling. - Mitch 

Tori H.'s profile image
Tori H. 
rating
2 years ago

Terrific experience at aspen in Fulton market. They are brand new to the area so I was hesitant and am always a bit nervous about a new dentist - but everyone the entire appointment made me feel so comfortable. Such terrific customer service from the check in to the hygienist and dentist! I didn't feel pressured into anything or like they made up any concerns (which has happened to me in the past). Cannot recommend enough! 

Business response:

Thank you for taking the time to share, Tori! I'm happy to hear they are taking excellent care of you. - Mitch, ADMI 

LaShawn M.'s profile image
LaShawn M. 
rating
2 months ago

Worst Customer Service Ever call 4 times in the week an ask the same question over and over once I got there call again and said the appointment was about payment arrangements What payment Arrangement I was never since I would never recommend them to anyone 

Business response:

We are sorry for any trouble you're having, LaShawn. Please reach out to our Customer Service team at 1-844-296-0187, so we can assist you. -The Customer Service Team 

Gail D.'s profile image
Gail D. 
rating
3 months ago

I'm sorry to say I had a horrible experience at Aspen Dental. I was getting upper implants and ended up with one missing implant and one that is sticking out of the roof of my mouth. I was told scans etc. were taken to ensure the right sizes were correct. That didn't happen. The other one wasn't placed correctly and now has to be taken out. On my post-op visit the dentist never looked in my mouth! The next 2 week visit is when the dentist took out the front right implant. It was never explained why so I had to ask. The answ... read more

Business response:

Gail, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team 

Christy S.'s profile image
Christy S. 
rating
9 months ago

I went online to schedule a cleaning and check up with Aspen Dental as a new patient. When I arrived, they said I would be receiving a new patient exam. I asked, "And a cleaning?" and they said, "No, that would be a separate appointment." I said, "I've never heard of an exam and a cleaning being two separate appointments at a dentist's office and didn't see any mention of that on your website." They said "Yes, that's what you scheduled online and we called to discuss expectations for the appointment with you." I said, "... read more

Business response:

Christy, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. 

Roger N.'s profile image
Roger N. 
rating
10 months ago

BEWARE! This is such a shady practice going on here. There's a strong business model to drive revenues. I walked in, and it was such a welcoming, beautiful environment--nice, warm, and charismatic employees. But then I was given a dental exam, and the dental hygienist was calling out all these 3s and 4s, which was unsettling. Still, I trusted her. Then the dentist came in (again, a very warm and charismatic woman) and told me I needed a "deep cleaning." She then passed me off to the office manager. At this point, I kind of... read more

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. 

Frequently asked questions about Aspen Dental - Chicago, IL (Fulton Market)

How is Aspen Dental - Chicago, IL (Fulton Market) rated?

Aspen Dental - Chicago, IL (Fulton Market) has a 4.5 star rating with 243 reviews. 

When is Aspen Dental - Chicago, IL (Fulton Market) open?

Aspen Dental - Chicago, IL (Fulton Market) is open now. It will close at 5:00 p.m.