Aspen Dental - Lincoln, NE (South Pointe)

Kendall M. 

on Yelp

3 years ago

I have never been to a dental office where they make you come back for your cleaning. For the appointment today, all they did was take X-rays and a brief conversations with the hygienist and Doctor. Overall the care was good regarding the x-rays and brief consultation. Although, I am confused to why they schedule you for an appointment if it's just for x-rays and a brief consultation. They should distinguish that cleaning would possibly be another visit. I will probably not be returning next year due to the fact that I h... read more

Erin L. 

on Yelp

3 months ago

Do not go here! I should have read the reviews before I scheduled an appointment. They were quick to see me, but did not inform me that they would not be able to give me a cleaning until 7 months later! The staff was friendly and did to a full set of x-rays. I went ahead and scheduled my cleaning for 7 months later, which seems insane. My biggest issue is that the Aspen Dental billing department billed the wrong PO Box for my insurance provider, so my claim was denied. After many phone calls and investigation on my part I d... read more

M X. 

on Yelp

10 months ago

Needed a new dentist so we attempted with this place. Tried telling me I needed $6,000 in crowns on ALL of my front teeth as a young woman who has had no significant dental issues. They will try to con you out of money any way they can. 

Alfred B. 

on Yelp

2 years ago

I got an appointment with Aspen Dental around the first of July to see about an implant. They had me come back July 10 for a CT scan. after the dentist looked over the scans, she had me sit down with a another employee to go over the cost. when I first made the appointment I told Aspen office that I didn't want to do anything but a implant. when the Aspen consultant came in, she show me the first plan, which was a crowns, cavity, repair, partial plate, and implant. The cost would be $9510. and I told her that I could not aff... read more

Jennifer P. 

on Yelp

2 years ago

My daughter was seen for an appointment in early April and we have had issues with billing since then. My insurance paid over $1,100 for the visit and Aspen is saying it was only $772. I contacted my insurance company and was told an electronic funds transfer was completed on April 11th. I supplied Aspen with the EOB and now their system is down so they can't see anything. In the meantime we are being charged finance fees and interest for the balance we financed while they drag their feet determining if there should be a cre... read more

Sandra T. 

on Yelp

2 years ago

This place is awful and deceitful. Their billing department is horrendous. I asked for an itemized invoice as my EOB didn't match what was charged to me. Never received. Called several times. Found out 6 months later I over paid by $222. I asked for it to be credited back to my care credit card that was used. I was advised "we prefer to keep the credit on your account for future services." I declined as I'm paying interest on these charges now. They said they'd talk to the billing manager about it. Never heard a word. Call... read more