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Aspen Dental - McHenry, IL

4.2
  • McHenry, IL

About this business

Location details

1830 N Richmond Rd., McHenry, IL, 60051, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed07:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.2253 reviews
Douglas C.'s profile image
Douglas C. 
rating
a year ago

A Beacon of Dental Care From the moment you step into Aspen Dental in McHenry, IL, you're greeted with a sense of professionalism and care that resonates throughout the clinic. The team here is dedicated to providing comprehensive dental services that not only address immediate concerns but also contribute to your long-term oral health. Thank You 

Business response:

The team in McHenry will be happy to hear this, Douglas. - Mitch 

Jude P.'s profile image
Jude P. 
rating
22 hours ago

They really go out of their way to be ignorant and make sure that you mean nothing to them. Do not even go here 

Anne H.'s profile image
Anne H. 
rating
a year ago

I went in for an implant consultation. these people are scammers. sales people to the core. I got a quote for an implant of $11,000 and I had to pay all upfront. I told them no I want it to go through my insurance first. Well they didn't like that answer so they said that I needed to get an emergency deep clean to the tune of $3400 included in that was a toothbrush for $135 toothpaste for $30 which they didn't point out on the list of all the charges. needless to say maybe I needed a deep clean but they could've said hey do... read more

Business response:

Hi Anne, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – The Social Care Team 

MarX G.'s profile image
MarX G. 
rating
a year ago

I recently had several thousands of dollars of work done at Aspen dental. First they promised I would have my teeth ready for Christmas they weren't then when they were ready after Christmas they were done wrong they had removed a tooth and forgotten to add it to the denture.... I waited I finally got it several weeks after Christmas although when I purchased the whole package in November they promised it would all be ready by Christmas. When I purchased the package in November I paid for it all up front. In January I get ... read more

Business response:

I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in McHenry. If you would like to speak with them in the future, please let us know. - Garlen 

Christina S.'s profile image
Christina S. 
rating
a year ago

This place is quite literally a scam. No wonder you don't take insurance. Not only that, $9000 + for wisdom teeth extraction?? In this economy?? Are you guys ok? 

Business response:

I am very sorry to hear this, Christina. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in McHenry. If you would like to speak with them in the future, please let us know. - Garlen 

Kevin M.'s profile image
Kevin M. 
rating
a year ago

They want their money upfront they have so many different fees and their prices are way too high. 

Business response:

We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. -Sophia 

Amanda P.'s profile image
Amanda P. 
rating
2 years ago

This place charged me upfront for my dental services (never had anyone do that). Then I get a bill in the mail telling me it's going to collections. I have reached out to the office. They had no office or insurance managers working at that time. My bill has numerous of the same charges plus some. Called the "office manager", (who they must have hired from the garbage can) hung up on me twice. This place is a scam. As for the office manager, get some customer service skills. Already called your corporate office and made a for... read more

Business response:

I'm so sorry to hear about the trouble you're having, Amanda. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. - Heather 

Frequently asked questions about Aspen Dental - McHenry, IL

How is Aspen Dental - McHenry, IL rated?

Aspen Dental - McHenry, IL has a 4.2 star rating with 253 reviews. 

When is Aspen Dental - McHenry, IL open?

Aspen Dental - McHenry, IL is closed now. It will open on Monday at 9:00 a.m.