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Aspen Dental - Medford, MA
- Medford, MA
About this business
Location details
690 Fellsway, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Guest They are very sweet and knowledgeable. I was nervous for my first appointment but they really make it work. I’ll be coming in to continue my treatment here.
Worst Expeirience Don’t do it. Don’t do it. Don’t do it. Literally one of the worst dental/medical and customer service experiences of my life. They won’t schedule your appointment until you pay at least 60% of your bill. I paid in full (about 5,000) and scheduled my procedure. I got there and was told I needed to pay almost another 2,000. This turned out to be a mistake, but I didn’t learn that until later. It was...distressing. But I was whisked back to start my treatment. While being treated the equipment broke and I had ... read more
I went to Aspen Dental , Medford, Ma., to have a broken tooth fixed. I had an exam and x-rays and then had a consultation. I was seen by Dr. O and a hygienist, Jade. Both were extremely professional and explained the results of exam. I…
I went to Aspen Dental , Medford, Ma., to have a broken tooth fixed. I had an exam and x-rays and then had a consultation. I was seen by Dr. O and a hygienist, Jade. Both were extremely professional and explained the results of exam. I also wanted a zoom procedure done, so I made an appt to have that completed before I went forward with, cleaning, fillings, and crown. I consulted with John, who provided me with info on Care Credit , as I requested. The process went very well, and I have returned to complete the work necessar... read more
Better make 2 appointments - Not recommended – I selected this dentist out of my insurance directory and had a bad experience. As if a visit to the dentist isn't bad enough - I waited (and waited) in the chair for over an hour waiting for a 2 minute exam with the actual…
I had 10 cavities filled here in August. They were nice enough, although I was concerned the the doctor seemed a little bit new and sort of talked his way through the procedures in a way that made me think he wasn't quite a pro at it yet. But they were nice enough, and it was not painful. However, my teeth hurt for a long time after the cavities were filled, so I finally decided to get it checked out. I had new x-rays at the Harvard Dental office and it turns out that they just weren't done well and must be redone. There is ... read more
Business response:
Aspen Dental is committed to providing all patients with exceptional service and care. We sincerely apologize if your visit to our office was anything less. We advise all of our patients to first call the Aspen Dental office where they were treated and, if the issue is still not resolved, to call our Patient Satisfaction Hotline at 1-866-273-8606 or email us at patientservices@aspendent.com. We promise to respond to you as quickly as possible, but no more than two business days from your initial contact with us. Aspen Dental... read more
Must have all cavities redone I had 10 cavities filled here in August. They were nice enough, although I was concerned the the doctor seemed a little bit new and sort of talked his way through the procedures in a way that made me think he wasn't quite a pro at it yet. But they were nice enough, and it was not painful. However, my teeth hurt for a long time after the cavities were filled, so I finally decided to get it checked out. I had new x-rays at the Harvard Dental office and it turns out that they just weren't done well... read more
Business response:
Aspen Dental is committed to providing all patients with exceptional service and care. We sincerely apologize if your visit to our office was anything less. We advise all of our patients to first call the Aspen Dental office where they were treated and, if the issue is still not resolved, to call our Patient Satisfaction Hotline at 1-866-273-8606 or email us at patientservices@aspendent.com. We promise to respond to you as quickly as possible, but no more than two business days from your initial contact with us. Aspen Dental... read more
Frequently asked questions about Aspen Dental - Medford, MA
How is Aspen Dental - Medford, MA rated?
Aspen Dental - Medford, MA has a 4 star rating with 861 reviews.
When is Aspen Dental - Medford, MA open?
Aspen Dental - Medford, MA is open now. It will close at 1:30 p.m.