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Aspen Dental - Portland, ME
- Portland, ME
About this business
Location details
1200 Brighton Avenue, Portland, ME, 04102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I come up from Massachusetts to get my dental care at the Brighton Ave. Aspen Dental facility. The customer service person who set my appointments was extremely accommodating to my travel plans, and I felt like she was a neighbor by the time we were through. I find the dentists to be honest about what I need, even encouraging me that they did not agree with the findings of another dentist who had suggested about $4,000. of work. Instead, they said I just needed some minor work done, some issues were nonexistent and another c... read more
Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Does this dentist use current and safe equipment? Yes Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit? Yes Did this provider have an entertaining selection of waiting room magazines? No, there weren't many to choose from Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this provider thoroughly explain the risks and benefits of your treatment? I think so Was this dentist's staff friendly? Yes, they went above and beyond
Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution Did this provider answer all of your questions? Yes
I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
I come up from Massachusetts to get my dental care at the Brighton Ave. Aspen Dental facility. The customer service person who set my appointments was extremely accommodating to my travel plans, and I felt like she was a neighbor by the time we were through. I find the dentists to be honest about what I need, even encouraging me that they did not agree with the findings of another dentist who had suggested about $4,000. of work. Instead, they said I just needed some minor work done, some issues were nonexistent and another c... read more
Aspen Dental is very adamant about advertising emergency care... however when trying to be seen for my dental emergency, the best they could do was an appointment 10 days later or to come sit in the office and hope someone doesn't show up for an appointment. In order to provide emergency care, there must be a dentist actually available for patients with emergencies, which is not a feature that Aspen Dental actually provides. They told me I was welcome to sit in the dentist office from 4-8PM on Mondays or 1-5 PM the rest of t... read more
Extremely unpleasant experience. Customer service representative on the phone was very friendly and helpful but that's about it with the positive things. Appointment itself was a nightmare. All of sudden I got all kind of dental problems that require VERY expensive treatment. I spent more time with billing personnel than with dentist. They offered me payment plan and credit card which probably could have been useful if I actually NEEDED any of those treatments. I went to another specialist because I was alerted by the pushin... read more
The staff was terrible. Unfortunately I went in with an abscess tooth. My face was swollen, and I was in TERRIBLE PAIN. The man working behind the counter who took my payment was so rude to me. As I was walking away to be seated I heard him laugh with the other girl "well if you don't neglect your teeth than you won't be in pain". After asking him how long the wait would be. As I was leaving he said very loudly in front of everyone, I hope you don't wait so long to come into the dentist, with a very snide smile It was very e... read more
Frequently asked questions about Aspen Dental - Portland, ME
How is Aspen Dental - Portland, ME rated?
Aspen Dental - Portland, ME has a 4.2 star rating with 810 reviews.
When is Aspen Dental - Portland, ME open?
Aspen Dental - Portland, ME is closed now. It will open on Monday at 8:00 a.m.