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Aspen Dental - Watertown, NY
- Watertown, NY
About this business
Location details
20991 Arsenal St, NYS Rte. 3, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT I repeat DO NOT get a root canal at aspen dental. Got a root canal done on a back molar and it was the worst experience I have ever had. Not only does he have terrible bed side manner he completely messed up my tooth. I was in so much pain from him puncturing my sinus cavity and blowing out my root. I called and got antibiotics but so far, a week later I go to my normal dentist to get a crown and it isn’t healing correctly :(. So not only am i out to money what I paid for the root canal I will more than likely have to... read more
Business response:
I'm really sorry to hear that, Chelsea. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Aspen Dental will try to screw you over financially, and it's important to talk to your insurance provider before and during your procedure; this is what has saved me. 1. I was told all Dental insurance policies have a "Missing Tooth Clause" that basically says the insurance will not cover a replacement for a tooth that was missing prior to the start of your dental insurance policy. WRONG... this is only applicable to some policies and I learned from my insurance that my policy has NO such clause. Aspen wasn't willing... read more
Business response:
I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI
RecommendedI have a fear of dentists and the lady taking my x-rays made sure I was ok and as comfortable as I could be. The hygienist seemed really caring and I think I will like her. She seems like a genuine honest person and the dentist, I met her but didn't get a chance to see how it's going to be yet. They do seem pricey but hopefully it's worth it
Business response:
Hi Debbie, I'm so glad you've enjoyed your experience with the team. We appreciate your feedback about pricing. I will pass this along to the team, but please don't hesitate to reach out to them to discuss any questions or concerns you have about your treatment plan. – Dawn, ADMI
I went there to have a broken lower plate repaired and relined. after seeing 3 people and getting an unneeded xray I was quoted over 150.00 for the repair and 375.00 for the reline ! I never actually got to see a dentist. I left immediately...went to a licensed dental lab-got the repair done for 50.00 and the hard reline by a licensed dentist for 240.00.......case closed.
Business response:
I'm sorry that the experience didn't live up to expectations, but I'm glad you were able to get care. If the team can help with anything in the future, please don't hesitate to reach out. – Dawn, ADMI
absolutely worst check the block bs plus the two hours of driving. Thanks
Business response:
Hi Todd, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI
Aspendental in Watertown, need to know the difference between, DENTAL INSURANCE and DENTAL DISCOUNT PLAN!!!!! Because, some people if they don't want to max out their DENTAL INSURANCE, they want to use their DENTAL DISCOUNT PLAN. If your client say's, they DON'T WANT TO USE THE INSURANCE, BUT WANT TO USE THE DENTAL DISCOUNT PLAN, since your office and your dentist is agreeing to participate on this plan, then give them the discount that they deserved. FYI, if your client doesn't want to use, their DENTAL INSURANCE but ins... read more
The wait time is ridiculous! 2hrs to long. go somewhere they actually care about their patients.
Their billing department will screw you over. Currently having to pay for services I didn't receive. They said it would be take care of two months ago and it wasn't. Now that it's past 90 days I have to pay for certain services I didn't receive because of a mistake by them.
I literally can not speak poorly enough for the front desk admin. She’s older, white, and rude. Don’t know how else to describe her. Firstly, before my initial appointment I called to verify my insurance with them. I am retired from the Air Force, and had already submitted my information, which she had up stating I am single. She asks what insurance I have, and I tell her tricare retiree, to which she responds with OHHHHH so it’s your husbands insurance... right, because there’s no way I served? So I show up for my first a... read more
Frequently asked questions about Aspen Dental - Watertown, NY
How is Aspen Dental - Watertown, NY rated?
Aspen Dental - Watertown, NY has a 3.9 star rating with 755 reviews.
When is Aspen Dental - Watertown, NY open?
Aspen Dental - Watertown, NY is closed now. It will open on Monday at 7:00 a.m.