Austin Emergency Center Arboretum

Ramin 

on Google

a week ago

I had an excellent experience at Austin Emergency Center: Arboretum Emergency Room. Dr. Singh, nurse Ariel, and radiology technician Miguel went above and beyond in providing care. From the moment we arrived, they were professional, attentive, and truly compassionate. Dr. Singh took the time to explain everything clearly and made sure we felt comfortable and informed. Nurse Ariel was incredibly kind and caring throughout the visit, and Miguel in radiology was efficient and reassuring. What really stood out was the follow-u... read more

Tina Stanard 

on Google

a week ago

I had the most positive ER / Urgent Care experience ever here, so I felt inclined to review. I cut myself and went in - easy checkin online and then paperwork wasn’t too bad. All the staff are so nice and competent. My first visit doctor was kind, laid out the options, we decided to do stitches, and she did an absolutely flawless job. I came back in after a week and the next doctor was also kind and talked through the benefit of giving it a few more days. The final visit (all visits included under first visit) the doctor (Si... read more

I-Spy Rachy 

on Google

a week ago

This was seriously the best ER/ doctor experience I have ever had. Dr. Joe was my doctor and she was so compassionate and understanding. I just can’t overestimate the kindness of the staff here, from check in, to check out. I felt like I was in an alternate reality for a second. It’ was a luxury ER experience. Also, their pricing is so affordable for people without insurance. 

Jocelyn White 

on Google

3 weeks ago

I recently took my neighbor to AEC and had a great experience. The facilities were exceptionally well kept and clean. JG at the front desk received us quickly and was very warm and welcoming. The staff worked quickly and efficiently to get us taken care of. Dr. Ely was incredibly knowledgeable. She answered all our questions. Pete was also excellent and went through all of our paperwork with such thorough attention. This place is truly a gem 💎 

Jana Merchant 

on Google

a month ago

I took my 19 year old son here at 11pm for his throat seeking to close up from mono. The staff was absolutely amazing from the time of check in to check out. They ensured we were both comfortable and did not treat us like the typical patients. Definitely more of a royal treatment ER. They were kind, accommodating, quick to heal and we were on our way to go get him a burger (he didn’t have any desire to eat when we got there due to his throat hurting so bad.) Jessi, the RN was super sweet, personable and smart. Dr. Hung liste... read more