Austin Emergency Center: Mueller Emergency Room

Yasha Johnson 

on Google

a month ago

I highly recommend!!!My recent visit exceeded my expectations. ✨Outstanding Staff✨ - Trina (front desk) welcomed me warmly. - Nurses Shannon and Young provided compassionate care. - Dr. Johnson's clear explanations calmed my fears. I visited with an eye injury and was terrified. However, the team's kindness and expertise put me at ease. Dr. Johnson walked me through procedures, ensuring my comfort. While my previous visit (Oct 20th) for shoulder/neck pain was disappointing due to an aggressive nurse, today's experience re... read more

Jacqueline DeAnda 

on Google

3 weeks ago

I had an outstanding experience at this location and could not recommend it enough. I had an accident late in the evening and arrived around 11:30p to no wait. The front desk staff was very kind and referred me to Young, the nurse in triage, to make sure I needed to be seen. Young saw me within seconds and was kind, professional, calm, and reassuring— giving professional advise before sending me on my way with a checklist of things to look out for over the next couple of days. I wish all my experiences with ERs could be this... read more

Jaslyn 

on Google

a month ago

They were able get me in pretty quick. One of my worries was having to wait forever with the pain I was feeling in my leg. The front desk attendant was professional and sweet, and Doctor Velez, Nurse Young, and Radiology tech Adriana did very well at easing my mind (my mind was going to the worst case scenario), and did great at reassuring me and explaining my pain. I felt very well taken care of 💛 

Tiger Brown 

on Google

a week ago

Nurse Young was extremely helpful and caring. Went in with a major dislocation and he helped me immediately. I have had horrible injuries before, along with horrible hospital visits, but nurse Young made the experience effortless and alleviated my pain and injury as fast as possible. 

Tegan Standa 

on Google

2 months ago

I was seen right away with excellent care. Nurse Marissa was very kind and gentle with me and didn’t make me feel nervous, as I usually am at the doctor. Doctor Galatzan was very professional and easy to talk to. Radiology tech Danny was a little rough for my liking but he still got his job done. Definitely coming back here next time I have an emergency.