Austin Emergency Center Mueller

Paris Cabrera 

on Google

3 months ago

I had the best experience here recently and wanted to share! I checked in and within minutes Young the Nurse met with me and walked me through what tests I should do for my symptoms/what to expect with my visit. He also explained aftercare and the “why” behind it - for example, he said I should double my water intake because muscles tighten and get sore when sick due to other organs taking priority for water to keep things functioning! I so appreciate this well rounded approach and am already feeling a million times better!!... read more

Brandon W 

on Google

3 weeks ago

Came here with a glass injury that required stitches. The staff was very efficient in helping me. Dr. Galatzan did a great job. The cut sliced a part of my tattoo in half and he was able to sew it back together connecting the pieces. He was very gentle and careful in the process. I would recommend this facility. 

Layne Ransom 

on Google

a month ago

I went to this urgent care last May when I was experiencing shortness of breath from a recent COVID infection. I was initially encouraged by signage asking patients in the waiting room to remain masked if experiencing respiratory symptoms. However, when I was called back by the worst healthcare provider I’ve ever encountered, she said loudly from across the room, “Oh you can take that mask off!” Yeah lady, great infection control and understanding of basic aerosol science on your part. She didn’t care about the other person... read more

Yasha Johnson 

on Google

5 months ago

I highly recommend!!!My recent visit exceeded my expectations. ✨Outstanding Staff✨ - Trina (front desk) welcomed me warmly. - Nurses Shannon and Young provided compassionate care. - Dr. Johnson's clear explanations calmed my fears. I visited with an eye injury and was terrified. However, the team's kindness and expertise put me at ease. Dr. Johnson walked me through procedures, ensuring my comfort. While my previous visit (Oct 20th) for shoulder/neck pain was disappointing due to an aggressive nurse, today's experience re... read more

Jacqueline DeAnda 

on Google

4 months ago

I had an outstanding experience at this location and could not recommend it enough. I had an accident late in the evening and arrived around 11:30p to no wait. The front desk staff was very kind and referred me to Young, the nurse in triage, to make sure I needed to be seen. Young saw me within seconds and was kind, professional, calm, and reassuring— giving professional advise before sending me on my way with a checklist of things to look out for over the next couple of days. I wish all my experiences with ERs could be this... read more