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Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count.
2020 E Riverside Drive, Austin, TX, 78741, United States
Get directionsThe whole clinical staff, Nurse, EMT, DR and the front desk person Julie, made me feel so at ease and comfortable the whole visit. I felt so taken care of. I’ll never forget especially Julie how KIND and caring she was even from the moment I left the ER. Truly a special person and the right person to be doing that job! I recommend this ER completely.
All the staff there were extremely helpful and nice. They were very polite and they explained everything since the beginning. They took the time to hear my concerns and asked many questions. I did not feel rushed out of there. I will absolutely recommend anyone to go there. As I was in the waiting room a rude couple came in and the lady that was injured was very rude and started yelling at the front office staff. The staff handled everything perfectly with her. I hope she apologized after!! Anyway, I will be returning for an... read more
Best experience! Check in was an ease. They did a quick diags and ran blood work, UA, and CT scan. All came back fine but found I had contracted something on my skin. Gave me meds for it. They followed up the next day and two days later with me to see how I was. A lot better service the I get at my primary doctors at ARC. I rather come here from now. Thank you so much Austin Urgent Care.
Hopefully you are never in need of a place like this, but if you are I highly recommend choosing Austin Emergency Center: Riverside. I was immediately taken in and attended to quickly. The staff there were SO nice and were willing to help me with any of my needs. They were caring and kind towards me and truly wanted to see me feel better. The place was clean and well maintained. Thank you team for helping me in my time of need!
I went to this ER twice. I had to bring my husband for a stomach flu he has on Wednesday night, they treated him and he was better next day. I had to come in last night for the same thing and the attention and care I received was beyond amazing. The nurse was the sweetest and very professional at everything she did. Thank you for all your great service!
Austin Emergency Center Riverside has a 5 star rating with 1,044 reviews.
Austin Emergency Center Riverside is open now. It is open 24/7.