Austin Emergency Center Riverside

Briana Minch 

on Google

a month ago

This place is the best!! I unfortunately had to go twice in the past 3 weeks and both times they were so kind and understanding and took such wonderful care of me. All of the doctors and staff remembered me the second time even down to what exactly happened, I didn't need to re-explain myself. They were super quick to get me in and the service was quick to get me out just a few hours later. Couldn't speak more highly of the employees and care I received here! 

Kyndal Lothery 

on Google

a month ago

colitis and a bad stomach bug. Ace, Emmanuel, and Dr. Patterson were amazing—extremely attentive and made me feel comfortable throughout the entire visit. Priscilla at the front desk was also incredibly kind and thorough. I’m usually hesitant about going to hospitals because I haven’t had great experiences in the past. Most places just give you fluids and send you home. But here, they kept me overnight, monitored me closely, kept me on fluids, and ran all the proper tests. God forbid I ever have something like this happen ag... read more

Ebone Toliver 

on Google

a month ago

Absolute worst experience at this facility (My son brushed the entire ordeal off as he’s a 21 year old who says Mom, that just how people are... I’m not taking this sort of treatment…From the front desk worker registration (who was the worst of the three individuals involved. She processed the ER copay who failed to say “have a great day or anything!” That was an opportunity to make-up where the new side was missed but no. the nurse Doris was no better, no bedside manners at all. No thank you, have a good day, go to hell no... read more

D M 

on Google

4 months ago

My wife and I have both been to this facility multiple times for multiple things. The staff is great and the service is fast. The place is super clean. I really like the staff. The doctor I have had was awesome quick x-rays in and out easy with insurance highly recommend I’ve lived over in this neighborhood for 20 years and this is my go to spot. 

Beth Santellana 

on Google

a month ago

The NICEST thing I can say about the gender-fluid intake worker is that they have a dog. I recommend THEY re-read whatever they were taught at nursing college because THEY are devoid of compassion.i went in ONLY because there had been some sort of HUMAN medical CRISIS at the closest McDonald's involving police and I was quite shaken up. It was "not my circus nor my 🐒🐒🐒" at the Mickey D's and truly all I asked for was to use the restroom. The intake worker preferred to "cry ME, the POTENTIAL CUSTOMER a river" about their s... read more