Austin Emergency Center Riverside

Adri Delgado 

on Google

2 weeks ago

All the staff there were extremely helpful and nice. They were very polite and they explained everything since the beginning. They took the time to hear my concerns and asked many questions. I did not feel rushed out of there. I will absolutely recommend anyone to go there. As I was in the waiting room a rude couple came in and the lady that was injured was very rude and started yelling at the front office staff. The staff handled everything perfectly with her. I hope she apologized after!! Anyway, I will be returning for an... read more

Annie Petterson 

on Google

2 weeks ago

I had such a positive experience at Austin Emergency Center. Although, I was in so much pain and all alone in the middle of the night, the staff were very kind. They offered me kleenex in the waiting room and the nurse listened compassionately as I explained my medical emergency. Dr. Craig de Waal also made me feel validate and heard. I had self diagnosed myself and he listened patiently and instead of making me feel small or cutting me off - he told me I was on the right track. All three of these professionals made ... read more

Connie Hendrix 

on Google

a month ago

I have heard many things about the facility but I know you always have to go for yourself. As someone who works in healthcare, I am very grateful for the care they provided me during my time. The nurse who cared from me was so kind and supportive. The doctor listened and really gave me positive feedback and even considered my own advice on my care. If I would have walked outta there I think I would’ve been back ten times worse. Thank you Dr. Waal for caring for me. You are awesome 

Beautiful Butterfly 

on Google

2 months ago

Hopefully you are never in need of a place like this, but if you are I highly recommend choosing Austin Emergency Center: Riverside. I was immediately taken in and attended to quickly. The staff there were SO nice and were willing to help me with any of my needs. They were caring and kind towards me and truly wanted to see me feel better. The place was clean and well maintained. Thank you team for helping me in my time of need! 

manuel martinez 

on Google

2 weeks ago

We had an awesome experience at AEC. Kudos to RN Ann as she took really good care of my son, as well as Joe Rad Tech. Shout out to all staff that day including the front desk, Dr., Rn's Everyone was super helpful.