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Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count.
2020 E Riverside Drive, Austin, TX, 78741, United States
Get directionsMy wife and I have both been to this facility multiple times for multiple things. The staff is great and the service is fast. The place is super clean. I really like the staff. The doctor I have had was awesome quick x-rays in and out easy with insurance highly recommend I’ve lived over in this neighborhood for 20 years and this is my go to spot.
Amazing experience!!! Went in for extreme back pain to the point of barely being able to walk, sit or stand. the moment I walked through the doors I was greeted and seen almost immediately. The staff were incredibly patient, helpful and friendly with me. Exactly what I needed at such a scary time. By the time I left the facility not even two hours later I was able to fully walk with little pain and a diagnosis of the issue. 10/10 recommend this place. Hope to never return but if I should need emergency care, this will be the... read more
The whole clinical staff, Nurse, EMT, DR and the front desk person Julie, made me feel so at ease and comfortable the whole visit. I felt so taken care of. I’ll never forget especially Julie how KIND and caring she was even from the moment I left the ER. Truly a special person and the right person to be doing that job! I recommend this ER completely.
First time here and felt very well taken care of. No staff was rushing, all were in good moods aside from the madness going on. Everyone was very caring, professional and took their time with my care. I didn't feel rushed out of there or like my needs weren't being met. Thankful to have went here. Highly recommend
Terrible Experience – Would Give 0 Stars If I Could I visited Austin Emergency Center: Riverside Emergency Room around midnight due to a severe skin rash that had been worsening over time. I was extremely itchy, with red, inflamed rashes covering my entire body, including the palms of my hands and soles of my feet. Despite being on prescribed medication, my condition was not improving — it was getting worse — and I hadn’t been able to sleep for a week. I came in desperately begging for some relief, at least something to re... read more
Austin Emergency Center Riverside has a 4.8 star rating with 1,111 reviews.
Austin Emergency Center Riverside is open now. It is open 24/7.