Austin Telco Federal Credit Union's cover image

This profile has been claimed by the business owner or representative.

Austin Telco Federal Credit Union

3.2

About this business

Location details

13831 Research Blvd, Austin, TX, 78750, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.212 reviews
Select a rating
Aejaz Ansari's profile image
Aejaz Ansari 
9 months ago

Wanted to get my auto loan refinanced. Did the online application. After few days, I got a call from "kimberly" and as I was working requested for a callback however that was the last time I was able to speak to them. Trued many times to call n if I was able to get someone from customer care, I was told she is busy and will be getting a call back. Which I Never Did. Most of the time the number in Google never gets answered. Weird that they are not interested or just don't have sticky notes I guess 

Bryan Roscoe's profile image
Bryan Roscoe 
4 years ago

They pulled my credit to get a rate but then informed me they won't deal with tesla after dinging my credit. I have been a customer for many years but at this point I will not longer be working with them since they refuse to do any title work. 

Darius Hopkins's profile image
Darius Hopkins 
2 years ago

They need to close this location down, no use for it. Employees are literally playing solitaire while at work. Also the system is “down” too often Last two time I went in to withdraw cash I couldn’t. 

Kevin KEVIN Kevin's profile image
Kevin KEVIN Kevin 
6 years ago

I accidentally left DL with teller and they called a month later to inform and offered to mail it...! "Better late than never," that's what I say! I got it within a week. It was complimentary in that is kind of a big deal. The price of postage these days is akin to highway robbery! Lol jk. Another one of the great institutions w/ impeccable services & superb staff offered by the ATX! Thanks, y'all! 

Marie E.'s profile image
Marie E. 
3 years ago

Was told I couldnt make a cash deposit without an ID. That literally makes zero sense when you're depositing to someone else's account. I believe I was racially profiled. I've had this account for almost 20 years. I will be taking my business else where. 

Frequently asked questions about Austin Telco Federal Credit Union

How is Austin Telco Federal Credit Union rated?

Austin Telco Federal Credit Union has a 3.2 star rating with 12 reviews. 

When is Austin Telco Federal Credit Union open?

Austin Telco Federal Credit Union is open now. It will close at 4:00 p.m.