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Austin Telco Federal Credit Union
- Credit Unions
- Austin, TX
About this business
Location details
2400 Taos Blvd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 4:00 p.m. | |
| Tue | 09:00 a.m. to 4:00 p.m. | |
| Wed | 09:00 a.m. to 4:00 p.m. | |
| Thu | 09:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I've been a member at Austin Telco for a few years. Both business and personal accounts. Service is always very helpful and friendly. The only drawback is the 1980s ATM machines. Please upgrade the ATM so we can deposit.
I have been coming here for years since I was a little kid. Today was unfortunately not a very good day. I came in with a check to deposit into my account. They turn me away and told me I had to go to another bank to cash this check. The guy behind the counter really seem like you didn't even want me to be there. Why after all these years are they making it so hard for me to deposit a check into my own checking account?
I have used Telco for over 20 years for my personal and business accounts. They are extremely accessible and helpful. When I call them, I speak to someone at the branch I use and they know who I am. Crazy low fees. If I deposit a customer's check that bounces they charge a flat $5 fee. If I used Wells Fargo it would be $30 and there are examples like that across the board.
The absolute worst credit union or lender I have ever had dealt with and that's saying something since I've banked with close to two dozen lenders for personal and business needs over the last 20 years in several states. Pamela Cotton-VP service and Chad Heil loan officer have to be the worst lending employees ever. Five days not returning emails, anti-small business owners, rude, unhappy, and condescending, unlike with most loan officers and lenders they won't talk with you at all, they don't allow you use the same LO you ... read more
Got an auto loan from them for a 2019 Hyundai Sonata and my current USAA insurance automatically extends coverage up to 30 days as i have multiple cars with USAA. I added coverage on 35th day i.e. lapse of 5 days. This was totally unintentional. Nevertheless ATFCU said they don't accept automatic coverage (no where on their loan agreement) and charged me 680 + interest for lapse of coverage. For the sake of argument, even if we denied automatic coverage and took lapse of 35 days; where in the world would someone pay 680 prem... read more
Frequently asked questions about Austin Telco Federal Credit Union
How is Austin Telco Federal Credit Union rated?
Austin Telco Federal Credit Union has a 3.3 star rating with 27 reviews.
When is Austin Telco Federal Credit Union open?
Austin Telco Federal Credit Union is closed now. It will open at 9:00 a.m.