Balfour Retirement Community

Terry Bradley 

on Google

2 weeks ago

My 91 year old father was in Skilled Nursing for 5 weeks at Balfour. He needed both medical and physical attention. The entire staff was professional, warm, and friendly. We are so grateful to Balfour for taking such good care of him. Their care and attention helped him get well enough to move back home. My dad said his time at Balfour was “perfect.” Thank you for taking such good care of my dad! 

Mark Ashford 

on Google

a month ago

Besides this company deleting bad reviews, this has quite possibly been the worst place to bring loved ones - my mother was here for a few months and it is one of my biggest regrets. Negligent staff, unfulfilled promises, and lies on top of lies. If you love your family member, do not bring them here! They will not be checked on and changed appropriately, they will develop bed sores, and will be constantly sitting in urine. I have talked to management several times, and they have continued to gaslight me and my wife. 

Janell Morland 

on Google

2 months ago

If I could I would give this place a -5 stars! Do NOT send any of your loved ones here unless you want them to get mistreated fed moldy food and barely receive the care they need. The staff are all horrible with the nastiest attitudes and the dirtiest looks. Especially in the SNF section. Oh also they have a habit of stuff going “missing” in the rooms. Don’t bring anyone here unless you want them to get mistreated lied to and get stuff stolen. The people who work here are HORRIBLE people! Very unprofessional and quite sad ho... read more

Fred Langer 

on Google

7 months ago

I want to share what a great experience we have had getting my mother moved in and comfortable at Balfour. First we needed to determine what kind of environment she needed (which wasn't so easy) and then to make her transition to this new life a positive experience. From the beginning McKenna and other staff listened to our needs, asked really good questions, and helped us find the best situation for her. The move in went really well, everyone was very nice and supportive and welcoming. The food is great, the staff is nice... read more

Chris Lewicki 

on Google

6 months ago

My mother has been at the Lavender for almost 6 months and so far the experience has been great. She loves the dining options and has been very active in the daily activities. The staff are very friendly and know all the residents by their first name.