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Ball Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We used Ball in the past when Mike Ball owned the company. We unfortunately got a warranty service and quit using them. We recently asked them to give us a quote for a new unit and the new owner said he would email it to us in a few days. We never got the quote and I called several times to find out when he would have it for us. Now they don't even answer my calls! If they don't want our business be PROFESSIONAL and say that!?!!? I'm sure Mike would have never treated us this way!!!!! That's okay we're going to go with Hann... read more
Answered all of my questions and advised me on how to keep my current system running as long as possible, and when we'd be looking at it being better to replace the system rather than repair and how to determine that. Highly recommend!
They explained everything and offered multiple options and explained the down stream impact of each option so that we fully understood what we were choosing. They were also the only company we got an estimate for who actually checked that the unit we had before was the right size for our house, that told me that they were not just selling a replacement but wanted it to work for us correctly. Followed up a week after install to make sure things were working ok too!
The only company I trust in the Andover and Augusta area. Never had a problem with the company. All the service has been great. Each service provider was very responsive and professional with their dealings with us.
Scheduling and communication were easy and thorough. My technician, Ty was very helpful and made suggestions that didn’t cost me a thing. Thank you for the help.