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85 O'Riordan St, Suite 1.02, Alexandria, NSW, 2015, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Edit - 11/06/2026 I was able to have this resolved with Birdeye, they ended up providing refund on the payment made towards their subscription. I am happy to say to that after countless efforts and posting number of reviews I was finally reached out by their customer service manager and he understood where they went wrong. The mal practices of their offshore staff is what got me the most, I would still proceed with caution with them. Birdeye Review – Ongoing Dispute Escalated to QCAT Our experience with Birdeye has been extr... read more
Business response:
We are very sorry to hear about your experience and the level of frustration this has caused. The concerns you’ve raised around service delivery, cancellation, and billing are serious, and this is not the experience we want any customer to have. We want to address this immediately. A senior member of our support team will review your account and reach out directly to you as soon as possible to better understand what happened and work toward a resolution. Thank you for bringing this to our attention. We take your feedback ser... read more
Great communication, makes advertising easy and quick to all, highly recommend.
Business response:
Thank you so much for sharing your experience!
Great product, it works really great for our business and eliminates the use of multiple sites as you can do it all in the one system. Customer support is very helpful and set up was instant. We are very happy with this product
Business response:
Thank you for the fantastic feedback, Hayley! It’s great to have you as part of the Birdeye community.
Really good and amazing experience with bird eye. Highly recommended !
Business response:
Thank you for your lovely feedback, Priyanka.
Friendly, guided team that help you get the best results out of Google.
Business response:
Thank you for your kind words, Jo!
Birdeye has been great for our business. The platform is very user friendly and our account manager, JB, is friendly, professional and knowledgeable.
Business response:
We truly appreciate your support and are glad to have you as part of the Birdeye community. Thanks for taking the time to share your experience!
Ridhima is very informative and polite and easy to work with
Business response:
Thank you so much for sharing your experience with Ridhima!
great application to use and improves the way employees work
Business response:
Thank you for your feedback, John!
Ridhima was great! We went through, in detail, areas of Birdeye that I wasn't utilising 100%. She was very informative and patient. Would highly recommend BIrdeye!
Business response:
Thank you for the kind words, Lisa! It’s always great to see our team helping customers unlock the full potential of the platform.
BE Australia - Alexandria has a 4.6 star rating with 1,970 reviews.
BE Australia - Alexandria is closed now. It will open at 9:00 a.m.