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Beacon Credit Union

4.5

About this business

Location details

6320 Logans Ln, Lynchburg, VA, 24502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
4.5235 reviews
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Reagan's profile image
Reagan 
2 months ago

Danielle was simply amazing! She is the branch manager at the Madison Heights branch. She made my loan experience a breeze and was very professional and friendly. Highly recommend my new friend Danielle! 

Business response:

Thank you for the great review! We're glad Danielle made your loan experience easy and enjoyable. We'll be sure to share your kind words with her! 

Kevin H.'s profile image
Kevin H. 
3 months ago

Jasmine did an excellent job went above and beyond . Go  see her if you need help! 

Business response:

We are delighted to hear about Jasmine's excellent service! Thank you for recognizing her dedication to going above and beyond. 

C. S.'s profile image
C. S. 
a month ago

I have been with Beacon for about 3 years. Once a week I need to either withdraw money from the ATM or deposit it. Their ATM's are the worst. They will either be completely broken at multiple locations. Or the machine will not allow withdraws. Only deposits. Then the machine will only accept some of the bills. Tonight I opened an account somewhere else. I am done with Beacon 

Business response:

Thank you for providing your feedback and letting us know about this issue, C.. Please get in touch with us on (434) 237-1566 and we'd be happy to discuss your experience. Kindly, Logans Lane Branch 

Chad F.'s profile image
Chad F. 
7 months ago

I have been dealing with Beacon for years & for years they have nothing to offer. At times when the offer a high interest cd, you can’t use the money that you already have invested there. Instead they want you to bring in new money. So the loyalty that you show is not rewarded at all. They would rather reward new customers. I went in the Logan’s Ln office a couple weeks ago to open a business account. Even though I already had a personal account they did a hard credit pull without my consent. I got a ding on my phone letting... read more

Business response:

We appreciate your feedback, Chad. If you would like to discuss your experience further, don't hesitate to reach out to us at (434) 237-1566 or mybcu@mybcu.org.  

Karin B.'s profile image
Karin B. 
2 years ago

I am a Realtor with over 25 years of experience. One of my clients banks with Beacon and decided to use them for a mortgage. Between the lies, half-truths, and delays it was the worst experience I have ever had with a mortgage lender. Closing was 8 days late and communication was awful.  

Frequently asked questions about Beacon Credit Union

How is Beacon Credit Union rated?

Beacon Credit Union has a 4.5 star rating with 235 reviews. 

When is Beacon Credit Union open?

Beacon Credit Union is closed now. It will open at 9:00 a.m.