This profile has been claimed by the business owner or representative.
Behavioral Innovations HQ
- Counseling & Mental Health
- Addison, TX
About this business
Location details
15851 Dallas Pkwy, Suite 1150, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were misled into believing that our co-pay is only gonna be $35 per visit. Unfortunately that was not the case and our first bill was a lot more than we were expecting. When I called the customer service to complain they acknowledged that the bill is incorrect and that they will fix it but that never happened. After two months of waiting they called me and said that they couldnt fix the bill. It looks like their billing department failed to verify my daughters insurance benefits and assumed that my co-pay is only gonna be... read more
My son attended this location for almost 4 years. We literally missed a co-payment on a Friday, and by Tuesday my son's services were completely ended. After paying over $56K out of pocket. I emailed every single employee, HR, financial accountant, corporate officer, etc. and guess what? NEVER HEARD A PEEP!! Still have not!!! Do not do business with Behavioral Innovations because although the actual staff was great, THE CORPORATE OFFICE DOES NOT CARE ABOUT YOUR CHILD'S WELL BEING. AT ALL.
Frequently asked questions about Behavioral Innovations HQ
How is Behavioral Innovations HQ rated?
Behavioral Innovations HQ has a 3.7 star rating with 23 reviews.
When is Behavioral Innovations HQ open?
Behavioral Innovations HQ is open now. It will close at 6:00 p.m.