Bell Honda Service

Farah A. 

on Google

2 months ago

Although the mechanic service is acceptable, the customer service especially timing and information shared with the customer is poor. I came in for a second oil change and had Faith as my advisor; I asked for Faith because she had helped me the first round and there was a level of trust. Well that didn't work out this second round. I was told that in addition to the oil change there was a recall that must be done. I was quoted 3 hours and i said ok, I'll wait. It's been over 3 hours and when I asked what's up, Faith said tha... read more

Juan H. 

on Google

2 months ago

This review is about Bell Honda Service and my rep. Faith. Not my 2022 Honda Civic. They were absolutely stellar in helping me out. My car had NTHSA 24v-744 EPS Gear/Grease replacement done in March for sticky steering. What ever happened back then exacerbated the issue from here. 6mo later the issue comes back and is worse with alignment issues too as a Steering Rack Failure. I called them and at first I was about to be charged a $3400-$4000 repair. Faith went above and beyond to get a Goodwill done where Honda of America ... read more

Josiah Rasmussen 

on Google

a month ago

Persons like Tanner Moya are the reason Honda has been such a huge win for me. I have brought my car in for years to be serviced and repaired (and it keeps going and going) and Tanner has been relentless in providing exceptional service, knowing and remembering me personally, providing helpful advice and working to provide excellent communication throughout the entire repair process. Tanner is amazing and I am grateful for the service center at Bell Honda. Tanner remembers me even if its been a couple of years since I have n... read more

Carolyn Yancey 

on Google

9 months ago

We had a great experience with our appointment with Bell Service in December. Our car was in for the Zaktek 6 month paint treatment. They did an excellent job as you can see in the photo. They also did a great job keeping us up to date during the process and how they were during. Have never been as well kept to date at any dealership before. 

Thaddius Glunt 

on Google

2 months ago

Here are my last two experiences with Bell Honda Service. Second to last. I went to get my AC fixed, paid over $2k to have my evaporator replaced, and within three hours of leaving the lot, I had another AC leak; the tech also forgot to reconnect a sensor so my low gas light was on, even though I was at half a tank (he was clearly prioritizing speed over accuracy). I brought it back and was told I needed to spend another $2k now to have my AC compressor replaced, because now it suddenly started only working intermittently. I... read more