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Bell Katy Trail Apartments
- Apartments
- Dallas, TX
About this business
Location details
3033 Routh St, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very satisfied!! After about 2 years of living, I have to say that I am extremely satisfied with Routh Street Flats! The complex is always very clean and stays pretty quiet, considering you live, basically in the heart of uptown. The management is amazing! Especially, the new manager Veronica, she truly goes above and beyond to hear you out and help you with anything you really need! She is incredible, and the whole stuff works really hard to make sure you are satisfied living here. I would definitely recommend this place!! ... read more
Amazing!!!! Love this property! Love this staff! Parking could be improved, but the staff totally makes up for it! I would recommend that you check this place out!
Great staff Great apartments Great amenities I moved into this property in January, and I have been impressed with all aspects of Routh Street Flats. First and foremost, the staff is what sets this place apart. Coming from a bigger property where service and staff were sub-par, this has been extremely refreshing. From the beginning, I could tell that Shayla was a huge asset to the community. She toured the community with me and really sold me on the amenities and apartments (brand new!) When I signed my lease, her great atti... read more
A nightmare I almost did not write this review- as I don’t want the embarrassment of living at this apartment building reflected onto my personal history-even though it was only for 14 days that I lived there- in which I had NO HOT WATER. The entire time- and I’m not the only one- which management reminded me of. I had a “conversation” in person with management that I can only describe as traumatic. I’ve never been spoken to or treated this way by anyone in my life. They did not care that I moved in two weeks ago and had no ... read more
Business response:
Thank you again for the feedback. Our community experienced issues with its boilers, which we expedited with vendors to fix until the issue was resolved. Hot water has been fully restored. However, when the issue persisted in your apartment, we were not granted access to further look into the problem. We know you have been in touch with our regional manager, but feel free to reach out to discuss any of your concerns further.
Stay far, far away I will admit, there was a brief period of time in which I honestly enjoyed living here. However, RSF has become an absolute joke. A cesspool, to put it bluntly. RSF is located directly (and I mean directly) next to a nightclub which attracts plenty of unsavory characters. Sure, it’s Dallas, but there was a murder committed in the street right outside the complex's front door in February 2019, and the area has only become more dangerous since. It’s normal to feel uncomfortable walking into the building at n... read more
Business response:
We are so sorry to hear you had a negative experience with us. We can completely understand your frustrations and would love to show you that we have a new team in place, since your time with us, who is committed to transparent and prompt service. Our maintenance team has been diligently keeping an eye on any residents who leave trash in the breezeways and work consistently to maintain the chute. Unfortunately elevator maintenance can happen from time to time but we have an excellent relationship with our service company wh... read more
Frequently asked questions about Bell Katy Trail Apartments
How is Bell Katy Trail Apartments rated?
Bell Katy Trail Apartments has a 4.4 star rating with 240 reviews.
When is Bell Katy Trail Apartments open?
Bell Katy Trail Apartments is closed now. It will open at 9:00 a.m.