Bellwether Community Credit Union

Atticus Robert 

on Google

3 days ago

I’ve worked in Banking (larger institutions) for over 5 years so granted, that’s not as much as others, but I was absolutely disgusted by the performance given to me by the employees at this branch. The manager in particular. Honestly, in customer service of any kind you try and grant leeway for understanding, it can be daunting for sure. The manager and teller attendants at this branch, however, show a overly obtuse distain for providing walk in service. You are scorned simply for the chore you represent. I wouldn’t be as f... read more

Scott Murphy 

on Google

6 months ago

I decided to join this credit union via their on-line application. I did not hear from them for a bit and decided to call. They denied my application stating that “I blocked my credit report”. I told the associate “no problem. I didn’t block anything and I will just go elsewhere”. 2 weeks later I got a bank statement with all of my banking info. I called today to see what the status was and was told that my account didn’t actually exist and they just voided it. Said it was their mistake. Horribly poor operation at Bellwether... read more

Syd G 

on Google

11 months ago

Much like the other credit union I use, going in person gets you amazing service and the reps I've spoken to at their branch in Nashua were all amazing! Unfortunately any time I have called it has been a huge hassle and their credit card provider is awful to deal with. I ended up closing my accounts, but was still receiving mail and emails from them which I've had to reach back out to stop despite no longer having accounts. The mail is particularly egregious - they mailed me about the debit card being transitioned when I clo... read more

Sally Klessens 

on Google

3 months ago

Staff was always very friendly, professional, courteous, and informative. A real pleasure doing business with them. 

Dez 

on Google

a year ago

I do not feel comfortable or safe allowing Bellwether to handle my money anymore. Never in my life had I ever been treated with such poor customer service skills as I was today. Pauline in their contact center does not care about customer relationships and will actively gaslight you. Lou will at least take responsibility for the company's actions, but not before he states that he can "do this song and dance all day!" They will talk over you, belittle you, and pass the buck until, like me, your opinion sours and you want to ... read more