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Belmont at River Mill Apartments
- Apartments
- Glen Allen, VA
About this business
Location details
10740 Morgan Mill Rd, Glen Allen, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was very prompt. Completed the work with professional precision
Business response:
We're happy to hear it, Stephan! Thank you for letting us know maintenance did a great job.
Good afternoon I am very thankful for the tour and thankful for the knowledge that was given to me by your team member Rykeem Wharton he was very professional and very knowledgeable and helpful he went up and beyond to make sure that the tour was successful and all my questions answered and I will be grateful to move to your facility were yall treat us important and have great customer service
Business response:
Thank you for your kind review, King! It's great to hear you enjoyed your experience here!
Noisy upstairs neighbors and the lease office is doing nothing about it. They offering two months free rent and decided to move a couple in with two kids that run all day!!! These apartments are beautiful but they built out of paper.
Business response:
Hi Christina - we are sorry to see another review from you. We want you to feel comfortable and happy in your home and understand your concerns. Unfortunately, it can be difficult to determine what is acceptable noise when living in an apartment. We appreciate you bringing this challenging situation to our attention and have passed your comments on to management. We hope we can find a solution that works for everyone and appreciate your understanding.
This is a nice neighborhood but the management makes bad decisions. For the last two days my peace has been disturbed. It sounds like a heard of elephant live above me. The resident was looking a first level apartment but management decided they needed the money so they put them in the second level. Know that they needed a first level apartment why would you move them above above tenants that work from home and work overnight shift. It’s impossible to sleep. I guess I will tell my supervisor what manager told me when I get ... read more
Business response:
Hi Christina - we are disappointed you haven't been completely satisfied here and sorry you feel unheard by our team. We want you to feel comfortable and happy in your home and understand your concerns. It can be difficult to determine what is acceptable noise when living in an apartment and we want all of our residents to have a positive experience. We appreciate you bringing this challenging situation to our attention and have passed your comments on to management. We hope we can find a solution that works for everyone and... read more