This profile has been claimed by the business owner or representative.
Benchmark Service
- Heating & Air Conditioning/HVAC
- Irving, TX
About this business
At Benchmark, we have the experience and expertise to provide elegant solutions to the toughest HVAC problems and the backing of Mitsubishi behind us at every step for fast and efficient installations and support. We design, sell, and service Mr. Slim and City Multi AC systems from Mitsubishi Electric for both residential and commercial clients in the DFW area. We are dedicated to bringing you the highest level of comfort, energy savings, and reliability. Since 2006, Benchmark Service has specialized exclusively in Mitsubis... read more
Location details
1704 Etain Rd, Irving, TX, 75060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Benchmark team led by Jack installed a hyper-efficient new Mitsubishi mini-split for us last week, for a small (10x10) home office that stubbornly always ran 4-5 degrees hotter than the rest of the house. I was extremely happy with Jack's very thorough consultative customer service throughout the entire experience. I had been dismissively quoted low-end units by 2 other companies which asked very few questions and definitely didn't pay any attention to what I was aiming to accomplish - I needed energy-efficiency, QUIET ... read more
Jack and his team do outstanding work!! We are really enjoying our new mini split AC system for our garage. The whole experience was flawless. I had excellent communication with Jack from the start, and I really appreciated the upfront and very competitive pricing. On install day, he and his team were prompt and very professional. All of the wiring work and drainage setup was top notch. Jack has an eye for the details and made sure his guys kept everything tidy. If you are looking for an AC system, Benchmark Service really ... read more
Wonderful experience with Benchmark! Jennifer, Jack & William were all great to work with. I wasn't the best communicator through the quote process, but they were patient with me and responsive. The quote was competitive and other folks didn't come close in some research. The install was great - quiet and quick! (We have a two month old in the house and she wasn't disturbed at all.) The unit looks and works great.
Jack is great to work with. Jack came out on a Saturday morning (how many contractors do that?) to give me estimate. Within a half hour he had explained everything to me. He gave full information and answered all my questions. We set a time for the next Tuesday Jack and crew showed up this morning when he said he would be here. He and his crew of 3 young men got to work right away. It took about 3 hours to install my new ductless unit. They were very neat and tidy. They cleaned up after they were done. Once finish... read more
TL;DR: 0 stars. Would not reccomend. RUN the other way. After spending over $3k to fix my unit it still doesn't work properly and they are ghosting me. Here's my painful story: My fancy mini split system by Mistubishi quit cooling in a historically hot June at my rental house where a senior citizen, my 75 year-old father-in-law, lives. Since my system is practically brand new and is still under warranty I decided to go with Benchmark Services because: 1) They were specialized technicians on my system. 2) All I saw were pos... read more
Frequently asked questions about Benchmark Service
How is Benchmark Service rated?
Benchmark Service has a 5 star rating with 37 reviews.
When is Benchmark Service open?
Benchmark Service is open now. It will close at 6:00 p.m.