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834 E Main St, Salem, VA, 24153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Berglund Dealership in Salem - BE WARNED. They sell brand new cars with paint damage. This dealership sold me a beautiful Mazda CX-5. My first new car in 20 years. Beautiful that is, until I discovered damage to the paint (SWIRLS all over the hood and to a lesser degree on the side panels) 10 days after the purchase. I had planned to wash it that Saturday. This is something you cannot see outside of direct sunlight. I contact the salesman at the dealership and he offered to "correct it" (as they should; damage on ... read more
Business response:
Kristi, Thank you for letting me know about your concerns. I tried several times to reach you, I am glad that we were finally able to make contact. As I told you when we sent your vehicle to our main detailer, our goal is to make sure you are satisfied with your new Mazda. During our discussion you mentioned that you have chosen a detailer that said that he can get it right and asked if Berglund would be willing to pay for it. As I said when we talked, We will be willing to do that to make you happy. We appreciate your... read more
Berglund Mazda has a 4.4 star rating with 192 reviews.
Berglund Mazda is open now. It will close at 7:00 p.m.