Berlin City Nissan of Portland

Name: Berlin City Nissan of Portland
Address: 27 Maine Mall Rd, South Portland, ME, 04106, US
Telephone: (207) 835-3354
Price range: $$
Rating: 4.8

4.8

★★

776 reviews

|Automotive|South Portland, ME 04106 United States

27 Maine Mall Rd, South Portland, ME 04106 United States

(207) 835-3354

https://www.berlincitynissanme.com/

Auto Repair, Car Dealers, Used Car Dealers

Open now:9:00 am - 7:00 pm

About

About Berlin City Nissan Come on make it Easy on yourself at Berlin City Nissan of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." We are your Portland Nissan Dealer and your premier dealership for a great selection of Maine Used Cars. Berlin City Nissan has great deals on new Nissan and used Nissan cars and SUVs. We provide Nissan Sales, Nissan Repair and Nissan Auto Parts to Portland and the surrounding neighborhoods including Portland, South Portland, Saco, Brunswick and Somersworth. If you would rath

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.8

★★

776 reviews

5★651

4★73

3★22

2★0

1★0

30 reviews have no rating

Reviews(300)

Google Reviews(476)

Sort By:

Featured

cpoirier22 on Edmunds

★★

13 years ago

Good experience with Service Engine Soon repair I had a problem with the Service Engine Soon light coming on (for a code 0455 I think) and they were able to trace it to a faulty diagnostic valve that was supposed to be doing the test. They replaced the valve and it's been fine since then.

rbehl on DealerRater

★★

13 years ago

"Mr. Yeaton, the Service Manager, and his staff went far..." Mr. Yeaton, the Service Manager, and his staff went far out of their way to take exceptionally good care of me. On the rare occassions that I've needed service on my vehicle, the staff was courteous, prompt, efficient, thorough and honest. They made sure I fully understood and accepted each line item and I felt that they took care of me in the same way they would have a member of their family. The staff is professional and committed to making any service experience a positive one. My next purchase will come from this dealership, without question.

Business Response:

Thank you for letting us know how well you were treated in our Nissan Service Department. It’s always refreshing to hear from customers about their experience. The staff is always keenly aware of the small things that can make the visit exceptional. If there’s more we can do for you don’t hesitate to let us know. Thanks for your business. Michael McPherson Director Customer Relations

Edie Davidson on DealerRater

★★

13 years ago

"Our experience in purchasing new Nissans from Berlin City..." Our experience in purchasing new Nissans from Berlin City has been excellent. The ownership really seems to care about the satisfaction of their clients with their new and used cars. When we purchased a new Honda Pilot they even had a "New Owners Meeting" to share information with those in attendance on particulars of their cars and how the dealership could be of service. Their mechanics and service managers were in attendance to answer questions. The service departments for Nissan and Honda have been excellent, also. In fact, that's the primary reason we looked first at their dealership before purchasing a new car. We knew we would be treated fairly and professionally by the service staff. Both Nissans and Hondas are very well manufactured cars, but to keep them running at their best we go to the dealership for warranty and non-warranty work. They work hard to ensure their prices match or come close to matching non-dealership parts. And they have not performed their most expensive services if a less expensive option might work. Thank you all.

Business Response:

Mr. Davidson, WOW! It’s always so nice to hear from our customers. Stacy and Dirk are incredible. They work hard to ensure our customers receive “Over The Top Care.” Please know we certainly appreciate your business. Michael McPherson – Director Customer Relations

alp1938 on DealerRater

★★

13 years ago

"I have purchased several cars over the years. I've had..." I have purchased several cars over the years. I've had some good experiences, and some bad. Dealing with Berlin City Nissan was one of the best, from start to finish. A freindly sales staff, no hassle way of doing business. Very nice facility. A.Phillips

Business Response:

Thanks for taking the time to write about your experience here at Berlin City Nissan. We take great pride in offering exceptional service. Hearing from our customers only validates the hard work we put into understanding what our customers want from their auto dealer. We appreciate your decision in selecting Berlin City Nissan as the right place for you to do business. Enjoy your new car. Michael McPherson Director Customer Relations

JeannieM on DealerRater

★★

13 years ago

"If I could rate this dealership with a 10, I would. Dirk..." If I could rate this dealership with a 10, I would. Dirk recently helped me with a bad accident and a failed repair on my rear axel. He helped to to fight with the insurance and get me the new rear differential that my Nissan Frontier desperately needed. He did an amazing job and I am so thankful that the work was done profesionally by Berlin City Nissan. He handled the negotiations beautifully and helped me to get my truck repaired correctly. Josh was terrific and supportive as well during this battle of the insurance versus body shop. I can't say enough nice things about this dealership. They are professional, knowledgebale friendly and incredibly supportive. I would never take my vehicle to another dealership. They are the only ones I trust with my Frontier. I will return to this dealership for all of my repairs as they do a great job and treat their clients with respect and support in tough situations. I also love their shuttle service so that I can get to work while my car is being worked on. Pete, Jerry and Steve have been fabulous behind the wheel of that shuttle bus and have been courteous, helpful and pleasant. Berlin City Nissan should be proud of their hard working employees, I know I appreciate them greatly. Thank you for a job well done, Jeannie Munro - a very pleased customer

JeannieM on DealerRater

★★

13 years ago

"I recently had a bad accident and had a ton of work done..." I recently had a bad accident and had a ton of work done on my Nissan Frontier. I got the truck back and it still wasn't right. Dirk at Nissan fought for me and helped to fight the battle with my insurance company to get the vehicle repaired properly. He helped me to get the new rear differential that the vehicle needed. I am so thankful that they did the work and the insurance company allowed them to. They are professional, supportive, incredibly knowledgeable and friendly to boot. I can't begin to say enough nice things about this dealership. I would never take my car anywhere else and will return to them time and time again for the maintenance of my vehicle.

Business Response:

Thank you very much for taking the time to provide us with your feedback. I hope everything is back to normal after having been through a bad accident. We will share your kind words to Dirk and Josh. Your Friends at Berlin City Nissan

EBV on DealerRater

★★

13 years ago

"I brought my car in for what I thought was going to be a..." I brought my car in for what I thought was going to be a small repair and ended up needing thousands of dollars in work. The service department worked with my warrenty company to get as much covered as possible, they gave me a loaner car while the work was being completed, and the repairs were done within 2 days of me walking into the dealership without an appointment. They were extremely nice and treated me with respect. They kept me informed of the progress of the repairs and were considerate of my schedule.

Business Response:

Thank you very much for taking the time to provide us with your feedback. We look forward to serving you in the future. The Berlin City Team

nadeaus on DealerRater

★★

13 years ago

"Very friendly and helpful staff. They were able to..." Very friendly and helpful staff. They were able to locate a vehicle for me which which was extremly difficult to find within an extremely reasonable amount of time (1 day). The staff was knowledgable about their product and very informative regarding any questions that I had regarding my purchase. Overall it was a great experience and I would definitely recommend this dealership to others interested in the purchase of a new nissan.

Business Response:

nadeaus The feedback from our customer is priceless. We enjoy hearing about great service provided by our Associates at Berlin City. We use the information from our customers to build a better way of doing business, like building a better mouse trap. Thanks for letting us know how we did while you were here. Sondra is a tremendous part of the Team. You couldn’t have had a better person helping with your purchase. Enjoy your Nissan. Michael McPherson – Director Customer Relations

countykid on DealerRater

★★

13 years ago

"We arrived at the dealership late afternoon, around 3:00..." We arrived at the dealership late afternoon, around 3:00 PM and Sondra was extremely patient with us as we test drove five different cars. Sondra was very knowledgeable about each and every one and took the time to listen to what we were looking for in a car. Sondra, Guy, and Scott were all extremely helpful and a pleasure to work with. We did not feel rushed at any point, even after still being there after closing! We would definitely recommend Sondra and this dealership.

Business Response:

Countykid, Just wanted to take a moment to say “Thank You” for giving Berlin City Nissan the opportunity to earn your business. Please know how much we value the feedback about the treatment you received while shopping. Sondra Allen and the entire staff appreciate your comments. Enjoy your new vehicle and please know we are here long after the sale. If we can help it’s only a phone call or email. Michael McPherson – Director Customer Relations