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Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"2005 Tundra: Two years old; rodent damage deep in engine;..." 2005 Tundra: Two years old; rodent damage deep in engine; no replacement part available anywhere; 10 days in shop while part is manufactured; cost to repair: $2,400. 2007 Tundra: Two years old; rodent damage deep in engine; no replacement part available anywhere; estimated time to manufacture part and repair, 21 days; estimated cost to repair, $1,500 and counting! Sounds like major design and supply problems to this consumer. To rub salt in the wound, no loaner v... read more
"I visited Toyota in January with my parents looking into..." I visited Toyota in January with my parents looking into a Corolla lease. Ed was extremely helpful in putting me in the car I wanted and helping me narrow down my options between the different Corolla models as well as a couple of used cars on the lot. When I picked up my car there had been a mistake applying the serial number to the windows and Toyota replaced it within a week or two. Great service, Ed was very friendly. I would recommend Berlin City to anyone lo... read more
"Our experience at Berlin City Auto Group was beyond our..." Our experience at Berlin City Auto Group was beyond our expectations. Ed made sure we got the best deal possible while also making sure that we were within our budget and getting the most for our money. His customer service was superior to all other dealers we encountered. From the first phone call, we were struck by his knowledge and approachability which brought us in there that very day and left us driving out in our new Jeep. From getting us water to giving us ... read more
Business response:
Thank you very much for taking the time to provide us feedback about your experience. Please don't hesitate to contact us in the future if you have any questions or concerns. We look forward to serving you. The Berlin City Team
"I had the BEST experience. I have been to multiple..." I had the BEST experience. I have been to multiple dealerships in the past few weeks and Berlin City Toyota, Ed Giroux, and Jamie made my visit and car buying experience the BEST I could've hoped for. Ed explained Toyota's commitment to their product with certified pre-owned vehicles, gave me a tour of the dealership, explained how the service department is well equipped, and was very professional and courteous! I really felt like he was working for ME! Jamie (sorry did... read more
"This dealership is Awesome, the Service Dept with Fred..." This dealership is Awesome, the Service Dept with Fred Marston is Awesome and Sales Professional Ramzi Karam is Awesome Too! The General Manager Eric D Johnson I met once and listened to what I wanted and why I wanted to purchased this vechile here. Ramzi Karam Is absolutely and incrediable Sales Perfessional no Bull Shit new what I wanted my Likes & Dislikes and also Listened to what my needs were. I truly hope when you have Sales Professional like Ramzi Make sure ... read more
"Each time I went in I felt as if I was the only one at..." Each time I went in I felt as if I was the only one at the dealership. When I returned from a test drive over the intercom I would hear "Ramzi, to the showroom." I was surprised that anyone noticed or that they knew who I was working with. When I returned to check the brakes and get a back wiper - there was no charge. Shoot, I wish I could buy a car every 6 months - I feel like part of the family.
"I am a very lengthy, detailed and researched car..." I am a very lengthy, detailed and researched car shopper... I shop around until I basically DROP to find the best deal, and to be treated fairly and NICELY (as a young female). I went to another dealer and was treated like dirt... no negotiating, laughing at me, making sly comments about how I was "changing my mind", leaving me to wait in their office while they "talked to their sales manager"... so disrespectful. When I walked into Berlin City Toyota I was pretty beaten ... read more
"What good fortune I had to meet and work with Ramzi. He..." What good fortune I had to meet and work with Ramzi. He is respectful, a superb listener and his efforts are genuine. It truly made a difference to him that I got what I wanted. I met a couple in the showroom who said they had worked with Ramzi in the past and this dealershp wasn't as covenient to get to but that they would follow Ramzi anywhere - so would I!!!! When I called the next day to say I wanted a used car, he found it in Vermont and it arrived within 24 h... read more
"Ramzi is an awesome and experienced salesman like no..." Ramzi is an awesome and experienced salesman like no other ! Honest, upfront and full disclosure on pricing. This is our second new Toyota purchase from him. The Arnold Family ********************************************************************************
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.9 star rating with 4,278 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.