This profile has been claimed by the business owner or representative.
Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"I leased 2 vehicles from this dealership the sales..." I leased 2 vehicles from this dealership the sales department was great. That leaves the service department the worst treatment I ever had. They had ads on tv and their website that they would pick the vehicle up for service. I called to schedule i was told we only offer that within 10 miles of the dealership. Once i said i was less then 10 miles the stated there would be A $29. Charge their website said it was free. When i mentioned that they said the site was being up... read more
"This is the first review I have ever written. With that..." This is the first review I have ever written. With that being said, I was interested in a vehicle and spoke with Sam a couple times. I had not received word back so I called the dealership and spoke with someone else. I expressed concerns, they called back once, and again, I did not hear back. After a week of no response, I decided to contacted Berlin City in New Hampshire and, in one day, I had purchased a vehicle which was then delivered the next day. Mind you, t... read more
"Very disappointed! I have purchased 8 vehicles since..." Very disappointed! I have purchased 8 vehicles since 1986 thru this dealership and no longer would recommend them at all. Very uninterested poor quality sales department.
"I emailed Sam at Berlin City Toyota in Portland about a..." I emailed Sam at Berlin City Toyota in Portland about a used Santa Fe. We set up a time and test drove the car. I told Sam we were interested in the car if he could get the payment down. We talked about an offer and he told me to give him 30 minutes to discuss it with his manager. We went to lunch and Sam sent me a text that his manager told him another salesman was selling the Santa Fe. He didn’t apologize, he didn’t ask if we were interested in another car. Never... read more
"Berlin city Toyota of new Hampshire sales manager sucks..." Berlin city Toyota of new Hampshire sales manager sucks i tell him one thing then he keeps coming back and say he heard something different i was going to leave a nice review thought i was going to get a fair deal turns out they are full of xxxx cant listen i will never buy a vehicle hear again unless they call me and honor the deal they said they were going to give me maybe i will take this bad review down
"Very long wait, 3 hours, for a tire rotation. Poor..." Very long wait, 3 hours, for a tire rotation. Poor communication while I waited in not so safe environment, healrhwise. Treated rudely by service personnel.
"Stay Away" Veterans, students, the elderly and everyone else really, STAY AWAY from this dealership. My experience with Berlin City Toyota began well but has now become a nightmare. As briefly as possible, I visited the dealership on 2/28 to lease a vehicle. The sales person I dealt with was young, charming, and professional, I had no issue with him. The same cannot be said about the finance agent. I was told that in order to make the deal work I would need to pay a down payment, no problem, we agreed that $1500.00 would su... read more
"Absolutely Horrendous" We leased two new Rav 4's in 2016, just tried to return one and buy out the other. My wife had the worse experience, Dominic treated her absolutely awful. I have contacted the general manager for a face to face meeting to discuss how poorly his organization treats customers. Do not lease without fully understanding what happens when your lease ends, read all the fine print. I have purchased new at least a dozen cars, this was our first lease, this by far is the worse dealership I've ever dealt with. D... read more
"Doesn't take responsibility for their mistakes" My friend took his there for oil change, few minutes later the car won't start anymore😕 They said i got diesel insted of Gasoline
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.6 star rating with 4,847 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.