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Best Care Plumbing, Heating and Air
- Heating & Air Conditioning/HVAC
- Madison, AL
About this business
Best Care is a premier provider of heating and air conditioning services for homeowners and businesses throughout North Alabama. Our products and services include service and repair of all HVAC makes and models; HVAC preventative maintenance; new HVAC system installation; and indoor air quality. “Best Care” is not just a name, it’s our promise. We are dedicated to providing the best possible service for you and your family. We do this by investing time and training into our staff. Our technicians and instal... read more
Location details
114 Celtic Cir, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 7:30 a.m. to 8:00 p.m. |
I purchased two toilets from Home Depot and paid for installation services. Best Care Plumbing called me on Friday to schedule an appointment on Monday. I was originally told that my appointment would be some time in the afternoon so I left work early. I made three phone calls throughout the day to confirm my appointment and was told I was still on the schedule. Around 4:00, I received another phone call saying I needed to be rescheduled the following day. I had two damaged toilets so I was in an emergency situation. I... read more
I would have given five stars if it wasn't for the fact that I had a hard time getting a receipt. After several phone calls and, speaking to a home depot, and best care representative. I was sent an email that sent an invoice that said that I had a balance due. They wouldn't provide a proper receipt that showed detail billing and a breakdown of the cost of the water heater, parts, labor, or military discounts. However, Aaron gave me a great assessment of what needed to be done, and the qotes for the service plans. It he... read more
Following up on my wife's review of Best Care, things improved for a minute, now we are back in Chief's doghouse. As stated in the previous review, installation in early NOV 2024 followed by a 70 day wait to get a response on concerns from the installation scheduler, Lauren, and manager, Jonathan. Only one of two thermostats working, not all component purchased were installed, gas line cut a doorway off to our attic storage, etc. etc. About four months in, it took a Google review and some negative mentions on social media ... read more
I had my water heater replaced yesterday(06/17/25) and the technicians Collin and James were awesome. Both of them are a marvelous team. I appreciate the time and effort they put into the work. As they made me happy yesterday, my God will surely make them happy the remainder of this year. I am grateful for them and the work they did. Glad I used Best Care for this project. The lady I spoke with to set this up-Amanda, was very helpful. She made it a smooth one. Ethan, the first tech that came to the house to give me a quote w... read more
My experience with Best Care was great. I had a water leak and Cody came out the same day and explained in detail the issues, answered my questions and proposed a comprehensive solution. He scheduled the agreed upon work to be performed the next morning. The technicians, Collin and James arrived promptly ( despite a torrential downpour) and performed the work. From initial contact to signing off of the completed project everyone was professional, technically skilled and prompt. As an engineer I had a lot of detailed questi... read more
Frequently asked questions about Best Care Plumbing, Heating and Air
How is Best Care Plumbing, Heating and Air rated?
Best Care Plumbing, Heating and Air has a 4.9 star rating with 580 reviews.
When is Best Care Plumbing, Heating and Air open?
Best Care Plumbing, Heating and Air is open now. It will close at 8:00 p.m.