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Best Care Plumbing, Heating and Air
- Heating & Air Conditioning/HVAC
- Madison, AL
About this business
Best Care is a premier provider of heating and air conditioning services for homeowners and businesses throughout North Alabama. Our products and services include service and repair of all HVAC makes and models; HVAC preventative maintenance; new HVAC system installation; and indoor air quality. “Best Care” is not just a name, it’s our promise. We are dedicated to providing the best possible service for you and your family. We do this by investing time and training into our staff. Our technicians and instal... read more
Location details
114 Celtic Cir, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 7:30 a.m. to 8:00 p.m. |
I purchased two toilets from Home Depot and paid for installation services. Best Care Plumbing called me on Friday to schedule an appointment on Monday. I was originally told that my appointment would be some time in the afternoon so I left work early. I made three phone calls throughout the day to confirm my appointment and was told I was still on the schedule. Around 4:00, I received another phone call saying I needed to be rescheduled the following day. I had two damaged toilets so I was in an emergency situation. I... read more
I purchased a new split unit for my mobile home not quite 3 years ago.they did a terrible job on the inside unit and never came back to finish my wall.I contacted them about 3 weeks ago and set up an appointment because my unit seem to not be cooling like it should.the morning of my appointment,I was contacted by the technician saying they had a influx of calls that morning and would have to reschedule me.so I had scheduled my appointment several days before and they decided to put everyone that had called that morning ahead... read more
Cameron from best care did a great job! He explained he was doing and discussed with us options. He was very friendly, knowledgeable and helpful. The value he provided was worth the price we paid. We would recommend best care and Cameron to anyone.
Following up on my wife's review of Best Care, things improved for a minute, now we are back in Chief's doghouse. As stated in the previous review, installation in early NOV 2024 followed by a 70 day wait to get a response on concerns from the installation scheduler, Lauren, and manager, Jonathan. Only one of two thermostats working, not all component purchased were installed, gas line cut a doorway off to our attic storage, etc. etc. About four months in, it took a Google review and some negative mentions on social media ... read more
Best Care states that they operate with honesty and integrity, and they are customer centric. I have not found this to be true. I have contacted them multiple times, phone and email. They will not get back in touch with me. I have used them in the past and it has been positive. This latest event, they have not provided the “best care” they advertise. I requested a specific placement (an up charge) and did not receive it, but was charged for it. I have tried to talk to someone and get the run around from customer service. The... read more
Frequently asked questions about Best Care Plumbing, Heating and Air
How is Best Care Plumbing, Heating and Air rated?
Best Care Plumbing, Heating and Air has a 4.6 star rating with 679 reviews.
When is Best Care Plumbing, Heating and Air open?
Best Care Plumbing, Heating and Air is open now. It will close at 8:00 p.m.