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4100 W Flagler St, Miami, FL, 33134, United States
Get directionsFair I don't mind if they speak there own language but what annoys you is they are talking in there dialect while they are doing your transactions in front of there customer or guest. Cleanliness
Business response:
we apologize for any inconvenience
Poor I was there for 8 days never got service they never had tissue and did not speak English and didn’t have toiletries
Business response:
hello, we apologize for any inconvenience, according Best Western Standard, we do service after the 5th day of stay, all our guests are more than welcome to stop by our Front Desk and ask for housekeeping services, also pick up towels, tissue paper and toiletries, all these items are available at front desk only
Bad En primer lugar hacen el check in hasta las 3:00 pm me tuvieron 40 mint en espera En segundo lugar no tienen servicio de restaurante hay que esperar que un cocinero llegue hasta las 5:30 para poder pedir algo para comer. Y a mí llegada una mujer sangrando de entre las piernas bajándose de un uber. Eso no me causo buena impresión Nada
Business response:
disculpe por cualquier inconveneinte, la mayoria de los hoteles el check in es hasta las 3 de la tarde, si nosotros tenemos cuartos listos para usar mas temprano de las 3 de la tarde, son mas que bienvenidos, la entrada temprana no es garantizada, en cuanto a la senora que entro sangrando, es que ella se quedo aqui para recuperacion de una cirujia, gracias
Infested with bugs Cleanest The hotel was infested with Bed bug and flea and there was no routine cleaning and we were charged extra and had Dispilute the charges we checked out earlier because bed bugs and flea.
Business response:
good morning, you are wrong, you accusing us we are "Infested with bugs", I personally give you the ECOLAB report as NO BUGS WERE FOUND IN YOUR ROOM AT ALL, you got the repot on your hand, you left early, but, if you need to avoid the charges for the last night you stayed, you need to check out by 11:00 AM, you left after 2:00 PM, at that time we don`t have any housekeepers to clean that room to have ready for our next guest, thank you FOM
Disappointing
The room was too dirty, disgusting.
Business response:
we apologize for any inconvenience
Thin walls, reeked of smoke It smelled so bad, and the walls and floors were so thin I got zero sleep. An awful stay! The staff
Business response:
we apologize for any inconvenience
Bad Cleanness upkeep of rooms staff some rude parking Nothing
Business response:
we apologize for any inconvenience
Fair
Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables has a 3.8 star rating with 5,254 reviews.
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