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At the Betten Auto Group in Muskegon, MI, we pride ourselves on creating a culture that not only aims for excellence but thrives on it. Our goal is to deliver outstanding service and sales experiences every single day. Together, as a team, we have the power to transform a simple transaction into a memorable journey for our customers. Our staff are more than just employees; they are ambassadors of our customers. By sharing their experiences and expertise, they help bridge the gap between us and the community at large. It’s t... read more
2474 Henry Street, Muskegon, MI, 49441, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend 5 Star : Repair Quality Body Workmanship excellent 2.5 Star : Customer Service They set up an appointment with me I brought the car in they forgot to order the parts. They said they would call me when the parts came in, they didn't. I had to call them again to my surprise they had an appoint set and never notified me. Once we got the communications going it was okay.
0.5 Star : Likely to Recommend You dont do what you tell people your only nice when your buying not after 1.5 Star : Repair Quality I waited nearly 2 months then when i went to get my car i had to turn around it was not fixed the next day i pick it up again it seemed fine the next day i had an appointment for oil change and i noticed a back up light was not working they said i had to bring it to the body shop so monday i called tomarrow im going there again for a bulb i hope thats all i will NEVER buy another car from you ag... read more
0.5 Star : Likely to Recommend Until today, no issue either way, after today I will actively discourage people from going there. If the office person didn’t leave their political hat on their desk placed so ALL could see it might help business 0.5 Star : Repair Quality I was okay with the two weeks, I was okay they did not give the new parts I was promised, I was even okay with it being returned with a bad window. What I will not stand for is the attitude of the man who I spoke with today. His cocky attitude and stupid grin ... read more
1 Star : Likely to Recommend 1.5 Star : Repair Quality Door lock NOT working. It worked fine on Sunday be for I brought at in. Bubbles in paint 1.5 Star : Customer Service 0 Star : Returned Clean
0.5 Star : Likely to Recommend I don’t think this could have possibly been any worse. 0.5 Star : Repair Quality I never knew getting a mirror replaced could be so difficult, time consuming and frustrating. By the time the mirror was replaced, I spent almost a half day taking time off work to pick up and drop off my truck, listened to excuses on why the wrong mirror was ordered and then at the end of it all, a used mirror that has after market glass with features from my original mirror missing was thrown on it in order to cl... read more
2 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service 0 Star : Returned Clean
2 Star : Likely to Recommend 4.5 Star : Repair Quality Repairs are good 2 Star : Customer Service Incorrect timing made it difficult to plan for service and pickup.
Betten Muskegon Chevrolet GMC Cadillac Buick has a 4.4 star rating with 3,272 reviews.
Betten Muskegon Chevrolet GMC Cadillac Buick is closed now. It will open on Monday at 9:00 a.m.