BetterLiving MidAtlantic Sunrooms

Bianca C 

on BBB

3 months ago

Consultant was very condescending and argued with my husband because the consultant got offended. He told us we couldve gotten a quote online (you cannot get a quote online), obviously he wasnt very knowledgeable. ******** customer service. Consultation is 2.5 hours long. We have two toddlers that we needed to tend to and this guy stayed all evening. Theres no reason a consultation should take more than an hour. Well go with a different company. 

lenell n 

on BBB

9 months ago

we signed a contract with betterliving sunrooms salesman. They then sent out a site manager who approved everything. we were so happy that we sent them a down payment of $40,000. They then sent us mechanical drawings that does not match anything that we had agreed on. We never singed are approval of the drawings is one of their requirements to proceed with the project. we have called them several times to explain drawings to us to no avail. they won't return any of our phone calls. they have proceeded to move forward with th... read more

Theresa W 

on BBB

2 years ago

There are several reviews on the website describing unprofessional and less than transparent communications as well as poor quality workmanship. My experience was double talk by two sales personnel, reneging on information set forth, and lack of responses to questions and concerns. In addition, a USPS Certified Mail letter sent to the owner requesting that the $25,000 submitted in good faith as a payment toward screening in the deck of my home was ignored. The two positive customer reviews quoted below do not provide a full ... read more

Mary B 

on BBB

3 years ago

Our sunroom isn't finished and it was started almost a year ago. BetterLiving Sunrooms won't return my calls or emails. They failed to pass our townships inspections several times. The installers are friendly, but the business owner Rick Yeager is rude. Overall they have terrible customer service and need to be asked multiple times for anything. They have very high pressure sales, like a car salesman. We didn't receive a veteran's discount and paid way too much at the Conshohocken, PA franchise.