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Big Red Plumbing
- Plumbing
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I called about an issue with my water heater, and Dillon came out the same day. He quickly identified the problem and fixed it on the spot. He was fast, friendly, and clearly knowledgeable. I highly recommend Big Red Plumbing!
I called in after finding a drain line leak. They were available for same day service. From the beginning, communication was excellent and I was advised that Dillon would be the person showing up, as well as a time window of estimated arrival. Dillon showed up on time, and texted when he was on his way with an ETA. While completing this task, we noticed that the pipes downline had a lot of build up of grease etc. After taking measurements, Dillon advised that it was likely caused by the pipes not being properly slope... read more
Quite pleased. We were out of town and got a leak notification from the city. Big Red got someone out two hours after I called, the located the exterior leak, and attempted to resolve. When the frost hydrant ended up being too deep to manually dig down to, despite having spent and hour locating and two hours manually digging the hole, Dillon was just going to charge a diagnostic fee of $99. I insisted we pay him something more. First time for everything I guess. Communication was super clear the entire time, from the of... read more
Dillon came in to fix our faucets at our dog grooming shop, and was efficient, friendly, and did an amazing job. He was very polite and even waited while we finished washing the dogs before he started. His expertise and professionalism was of the highest quality. Dillon relieved so much stress for us, and made it so we could get back to these cuties! I recommend Dillon to everyone!
Our hot water heater decided to be a problem. I called Big Red and they were able to help me within about an hour of my call to them. They were amazingly friendly and polite. Dillon called to let me know he was on his way and asked if he could pick me up a coffee! I declined but I thought that was a level of customer service I have never experienced! After looking at the water heater, he provided 3 options with explanations for each. He accepted my choice without pushing me to select a higher cost option. He was quick and e... read more